Security Service Technician Macon, GA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Job Description

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

What you will do

A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion IP CCTV access control and fire alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment repair or replace inoperative equipment and test for operation.
Coordinate inspections and/or installations with police fire departments or other appropriate agencies.
Performs repair and/or inspections of intrusion detection IP CCTV Access Control systems and fire alarms (if applicable).
Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
Tests operation of system to the customer monitoring center to properly establish service connectivity.
Complete all forms accurately and customer paperwork as required.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

Additional Qualifications/Responsibilities
Required

5 years in low-voltage or security industry.
Excellent general knowledge of major security manufacturer platforms including:
Bosch/Radionics Honeywell Firelite Silent Knight DMP DSC etc.
Valid drivers license with an excellent driving record.
Ability to pass thorough background and identity checks.
Preferred

Ability to read blueprints and schematic drawings.
Ability to operate hand and power tools.
Ability to unload ladder from fleet vehicle and climb ladder.
Ability to always operate fleet vehicle in a safe manner.
Ability to communicate and provide excellent customer service
HIRING HOURLY RANGE: $25-34 (Hourly rate to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.)