Security (Overnight)

Security (Overnight)

AC Hotel/Moxy Dallas TX

At the AC Hotel/Moxy creating an exceptional guest experience starts with providing a safe secure and welcoming environment. As Security youll play a vital role in protecting our guests associates visitors and property while delivering service with professionalism integrity and hospitality.

This overnight position is responsible for patrolling the hotel and surrounding property responding to emergencies investigating incidents and partnering with hotel leadership to promote a culture of safety. If youre observant calm under pressure and passionate about serving others wed love to have you on our team.

Job Overview

Safety & Security

• Patrol the interior and exterior of the hotel and surrounding property to identify and address potential safety hazards security concerns and suspicious activity.
• Monitor hotel entrances exits parking areas and public spaces to help ensure the safety and security of guests associates and visitors.
• Promote safe work practices and assist in maintaining a secure environment that aligns with company policies and brand standards.
• Help prevent loss damage and unauthorized access to hotel property through proactive observation and reporting.

Emergency Response

• Respond promptly and professionally to emergencies including medical incidents fire alarms safety hazards disturbances and threats to life or property.
• Coordinate with hotel leadership and emergency responders when necessary to ensure appropriate action is taken.
• Remain calm under pressure while providing assistance and support during emergency situations.

Incident Reporting & Documentation

• Conduct preliminary investigations into accidents incidents and security-related concerns as directed.
• Prepare clear accurate and timely incident reports and maintain all required documentation.
• Document observations and communicate security concerns to hotel leadership to support follow-up and resolution.

Guest Service

• Provide a visible approachable presence throughout the hotel while delivering exceptional guest service.
• Respond to guest questions concerns and requests in a friendly professional and timely manner.
• Assist in resolving guest issues with courtesy and discretion while maintaining a safe environment for everyone.
• Work collaboratively with all hotel departments to ensure both safety and an outstanding guest experience.

Qualifications

• Ability to work overnight shifts including weekends and holidays as business needs require.
• High school diploma or equivalent required.
• Previous security law enforcement military hospitality or customer service experience preferred.
• Ability to remain calm make sound decisions and respond effectively in emergency situations.
• Strong observation communication and conflict resolution skills.
• Ability to write clear and accurate incident reports.
• Comfortable working evenings weekends holidays and overnight shifts as business needs require.
• Ability to stand and walk for extended periods and work both indoors and outdoors in varying weather conditions.
• CPR First Aid or other safety certifications are a plus but not required.

Benefits:

Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications merit business needs and compliance with applicable federal state and local laws.