Security Operations Supervisor

Job Title

Job Description

About The Position Major Goals and Objectives and Location Requirements:

People Inc. is seeking an experienced Security Operations Supervisor to serve as a visible hands-on uniformed leader supporting daily enterprise security operations. Reporting to the Manager Security Operations this position works alongside in-house and contracted security personnel across reception patrol events incident response and workplace security operations.

The Supervisor also works closely with the Manager GSOC & Intelligence to assist with GSOC personnel and operations coordinate field response and maintain effective communication and situational awareness during incidents special events and periods of increased activity. The ideal candidate leads by example remains calm under pressure and is equally comfortable assisting employees directing security personnel and coordinating with executives vendors and public safety agencies.

Schedule Requirements:

Full In-Office

In-office Expectations: This position is a fully in-office role due to the nature of the work being done.

About The Team The Team and/or Brand:

The Security team at People Inc. is responsible for ensuring the safety and security of employees facilities and assets across all office site locations. The team partners closely with contracted security staff reception facilities event teams and law enforcement agencies to deliver a consistent and resilient security program.

About The Positions Contributions:

Weight % Accountabilities Actions and Expected Measurable Results

Operational Leadership

• Provide visible hands-on operational leadership and work alongside in-house and contracted security personnel during daily operations.

• Coordinate reception patrol event security contract personnel and other operational resources during assigned shifts.

• Ensure post orders procedures access-control requirements and service standards are followed; inspect operations and help correct deficiencies.

Incident and Emergency Response

• Serve as the senior uniformed operational resource during incidents emergencies and critical events until relieved by Security Management.

• Direct field response deploy resources coordinate with the GSOC and ensure required notifications incident reports and after-action documentation are completed.

• Respond to medical incidents evacuations suspicious activity workplace violence concerns executive incidents and other security events; coordinate with law enforcement fire EMS and property management as needed.

GSOC Support and Coordination

• Work closely with the Manager GSOC & Intelligence to assist with GSOC personnel and daily operations.

• Provide operational guidance and support during major incidents special events after-hours activity and periods of elevated demand.

• Coordinate field operations with GSOC monitoring communications incident documentation enterprise notifications and situational-awareness functions.

Physical Security and Event Operations

• Support access control visitor management reception patrol alarm response CCTV operations facility inspections and other physical security functions.

• Assist with planning and on-site execution of internal meetings executive events corporate venue activities and major public-facing events.

• Direct event security staffing and deployment and coordinate with vendors venue personnel law enforcement and emergency responders while maintaining a professional and welcoming environment.

Leadership Training and Operational Support

• Coach and mentor security and GSOC personnel through daily guidance real-time feedback onboarding support drills and hands-on instruction.

• Provide Security Management with objective feedback regarding performance training needs staffing concerns and opportunities for improvement.

• Assist with shift coverage daily assignments operational documentation special projects audits and other duties as assigned.

The Roles Minimum Qualifications and Job Requirements:

Education:

Bachelors degree in criminal justice security management emergency management or a related field; equivalent professional experience will be considered.

Required Qualifications

• Minimum of five years of progressively responsible experience in law enforcement military service public safety corporate security or a related security environment.

• Demonstrated leadership experience directing personnel or operations during routine activities incidents emergencies or special events.

• Ability and willingness to work as a hands-on uniformed operational leader rather than in a primarily administrative role.

• Sound judgment and the ability to make timely defensible decisions under pressure.

• Excellent verbal written interpersonal and customer-service skills with the ability to interact professionally at all levels of the organization.

• Working knowledge of access control CCTV alarm monitoring incident reporting and common security operations practices; proficiency with Microsoft Office and related reporting systems.

• Ability to remain mobile throughout the workday conduct patrols and inspections stand or walk for extended periods and successfully complete required pre-employment screening.

Preferred Qualifications

• Prior supervisory or field leadership experience in law enforcement corporate security military service emergency management or another operational environment.

• Retired law enforcement experience particularly in a supervisory or field leadership capacity.

• Experience supporting a GSOC command center emergency operations center or similar security environment.

• Experience coordinating proprietary and contracted security personnel reception events or executive support.

• CPP APP PSP PCI FDNY Certificates of Fitness First Aid CPR AED or similar relevant certifications.

The responsibilities described above are intended to describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all duties responsibilities or qualifications. Additional responsibilities may be assigned by Security Management based on business and operational needs.

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition the Company will provide reasonable accommodations for qualified individuals with disabilities.Accommodation requests can be made by emailing .

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Range

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. The range listed is just one component of People Incs total compensation package for employees. Other compensation may include annual bonuses and short- and long-term incentives.In additionPeople Inc. provides to employees (and their eligible family members) a variety of benefits including medical dental vision prescription drug coverage unlimited paid time off (PTO) adoption or surrogate assistance donation matching tuition reimbursement basic life insurance basic accidental death & dismemberment supplemental life insurance supplemental accident insurance commuter benefits short term and long term disability health savings and flexible spending accounts family care benefits a generous 401K savings plan with a company match program 10-12 paid holidays annually and generous paid parental leave (birthing and non-birthing parents) all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance accident critical and hospital indemnity health insurance coverage life and disability insurance.