Security Operations Analyst Tier 3
Arlington, TX - USA
Job Summary
Work at Knox is high-impact and purpose-driven. The problems we solve are high stakes the expectations are high and the results are visible. Speed rigor and trust matter here - because the environments we secure cannot fail. Your contributions are visible your expertise is relied upon and the impact of your work is immediate and measurable. We operate at federal scale securing some of the most sensitive government environments in the country - because the systems we build must perform without fail.
- Active intrusion or suspected compromise
- Service-affecting outage
- Degradation and early warning signs
- Customer requests and tickets
- Lead the evening shift as the senior person on the floor from 14:00 to 22:00.
- Set the escalation criteria what wakes a manager what waits and what the team handles alone.
- Run root cause on anything that reached containment and update the runbook so it doesnt recur.
- Set and hold the standard for shift logs handovers and queue health across all shifts.
- Develop the Tier 1 and Tier 2 analysts. Their readiness for promotion is part of your job.
- Represent the team in incident reviews and FedRAMP evidence work.
Required Experience:
IC
About Company
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