Security Officer
New Orleans, LA - USA
Job Summary
- Patrol hotel property guest areas back-of-house spaces entrances exits and surrounding areas to promote safety and security
- Monitor and respond to security concerns suspicious activity emergencies and safety hazards appropriately and professionally
- Provide courteous assistance and directions to guests visitors and colleagues as needed
- Respond promptly to incidents including medical situations disturbances accidents alarms and emergency calls
- Complete detailed and accurate incident reports daily activity logs and required documentation
- Monitor security systems surveillance equipment access control systems and fire/life safety systems as assigned
- Assist with crowd management special events VIP arrivals and hotel functions as needed
- Support hotel emergency response procedures and evacuation protocols
- Collaborate with hotel leadership and local emergency responders when necessary
- Ensure compliance with hotel policies safety procedures and applicable laws and regulations
- Maintain confidentiality and professionalism when handling sensitive situations
- Promote a positive and professional presence consistent with luxury hospitality standards
- Participate in required training programs safety drills and departmental meetings
- All other duties as assigned.
Qualifications :
- Previous security law enforcement military hospitality security or related experience preferred
- Luxury hotel or customer service experience preferred
- Strong verbal and written communication skills
- Ability to remain calm professional and solution-oriented during stressful situations
- Strong observation problem-solving and conflict-resolution abilities
- Ability to work independently and collaboratively within a team environment
- Basic computer proficiency and ability to complete written reports accurately
- Professional appearance and demeanor required
- Ability to work flexible schedules including evenings overnight shifts weekends and holidays
- High school diploma or equivalent preferred
- Must be legally authorized to work in the United States
- Must meet all applicable Louisiana licensing or certification requirements for security personnel if required for the position
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more