Security Guard

Title: Security Guard
Reports To: Director of Operations
Status: Full-Time Exempt


El Museo del Barrio founded by a coalition of Puerto Rican educators artists and activists is the nations leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection varied exhibitions and publications bilingual public programs educational activities festivals and special events.

SCOPE AND PURPOSE OF ROLE:

Security guards are responsible for patrolling the facility man a post provide security presence and enforce the institutions rules and regulations. The guards will be responsible for working closely with the Security Manager in all facets of security and safety.

RESPONSIBILITIES:

• Greet and interact with visitors staff vendors and members of the public in a professional and courteous manner.
• Help maintain a safe and secure environment by following established security procedures and providing excellent customer service.
• Monitor entrances exits galleries public areas and other assigned locations.
• Control access to restricted areas and verify visitor staff vendor and contractor authorization as required.
• Respond promptly and professionally to visitor questions complaints and concerns.
• Assist with daily attendance occupancy and unit counts as required.
• Provide security coverage during special events evening programs and third-party rentals.
• Respond to emergencies and provide clear guidance to visitors and staff in accordance with established procedures.
• Complete accurate daily activity reports incident reports and other required security documentation.
• Report suspicious activity safety hazards policy violations and incidents to the appropriate supervisor.
• Maintain dependable attendance and punctuality.
• Maintain a neat professional appearance and demonstrate a friendly respectful and professional demeanor.
• Perform additional security-related duties as assigned.

• Three to four years of professional security experience preferred.
• Current New York State Security Guard Registration Card required.
• Completion of the required 8-Hour Pre-Assignment and 16-Hour On-the-Job Security Guard training courses.
• High school diploma or GED from an accredited institution required.
• Current F-01 and F-03 Fire Guard Certificates required or must be obtained within the timeframe established by the organization.
• CPR and First Aid certification preferred.
• Bilingual proficiency in English and Spanish is a plus.
• Strong communication observation customer service and conflict-resolution skills.
• Ability to remain calm alert and professional during emergencies and challenging situations.
• Ability to interact respectfully with visitors staff vendors and members of the public at all levels.
• Must be dependable flexible and committed to the mission and values of the institution.
• Ability to work evenings weekends holidays special events and other schedules based on organizational needs.

Hourly Rate: $20


El Museo values diversity in backgroundsand inexperiences. El Museos commitment to a diverse workforce has been a key to our accordance with that commitment El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation national origin age disability predisposing genetic information gender identity and/or expression military or veteran status in accordance with applicable federal state and/or local policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination transfer leaves of absence compensation and training.

El Museo values diversity in backgrounds and in experiences. El Museos commitment to a diverse workforce has been a key to our accordance with that commitment El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation national origin age disability predisposing genetic information gender identity and/or expression military or veteran status in accordance with applicable federal state and/or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination transfer leaves of absence compensation and training.