Security Dispatch Operator FT Nights (Norwalk)

Northwell is the largest not-for-profit health system in the Northeast serving residents of New York and Connecticut with 28 hospitals more than 1000 outpatient facilities 22000 nurses and over 20000 physicians. Northwell cares for more than three million people annually in the New York metro area including Long Island the Hudson Valley Connecticut and beyond thanks to philanthropic support from our communities. Northwell is New York States largest private employer with over 104000 employees including members of Northwell Health Physician Partners who are working to change health care for the better.


Summary:

The Norwalk Hospital Security Dispatch Operator provides a vital function to the daily security operations by way of command control and communication. The Dispatch Operation is the heart of the Security Department and constantly monitors video surveillance receives all calls for service requests Emergency Codes and Alerts and dispatches all relevant information to the Patrol and Sentry Officers stationed throughout the facility.

Responsibilities:

emergency and non-emergency calls and record significant information into the Security Daily Log.

problems and requests by transmitting information or providing solutions.

and dispatch orders for products or deliveries

calls according to urgency and importance.

radio phone and/or computer to send Officers vehicles or other field units to appropriate locations.

the route activity and status of field units to coordinate and prioritize their schedule according to operational needs.

with and provides information to various law enforcement agencies.

8. Operates specialized equipment (cameras radios etc...) through routine performance of duties.

field units with information about orders traffic obstacles and requirements

10. Supports response efforts for patients considered high risk.

data in computer system and maintain logs and records of calls activities and other information.

all compliance responsibilities related to the position.

and Models Nuvance Health Values.

regular reliable and predictable attendance.

other duties as required.

Education Skills Experience:

• State of CT Security Officer license preferred.
• Preferred training/certification in related fields such as OC Spray Baton Taser Handcuff tactical driving etc.
• Preferred training/certifications with Safety/Security related organizations including OSHA NFPA FEMA IAHSS IFPO ASIS etc.

Other Information:

• State of CT Security Officer license preferred.
• Preferred training/certification in related fields such as OC Spray Baton Taser Handcuff tactical driving etc.
• Preferred training/certifications with Safety/Security related organizations including OSHA NFPA FEMA IAHSS IFPO ASIS etc.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Significant exposure to dirt odors noise human waste etc.

Company: Norwalk Hospital Association

Org Unit: 452

Department: Security

Exempt: No

Salary Range: $17.00 - $31.36 Hourly