Security Assistant

Physical Security Support (35%)

• Performs alarm and access monitoring; traces access patterns; programs; assigns or removes user permissions; updates databases; remotely opens and secures doors during routine and emergency operations; and generates a variety of reports as needed.
• Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
• Responsible for responding to alarm systems monitoring fire access intrusion duress/panic medical emergencies psychiatric emergencies medical assist teams etc. and the emergency digital paging system.
• Monitors emergency weather alerts and transmits warnings system-wide when appropriate.
• Maintains radio/alarm activity records/logs to include dates times and results of communications and activities and prepares completed reports.
• Performs and documents emergency callbacks when necessary.
• Tracks critical information and reports findings to the supervisor.

Communications (35%)

• The position monitors and receives routine and emergency calls from a variety of sources that need police fire medical or other emergency services.
• Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type makes such notifications and coordinates follow-up communications.
• Receives and processes emergency calls maintains contact with law enforcement units on assignment maintains the status and location of Police Officers and coordinates communication between agencies as needed.
• Answers nonemergency calls for assistance. Monitors and directs responses to security and life safety communications radio dispatches telephone calls and other emergency communication circuits.
• Receives and compiles information from various sources related to police and emergency incidents taking appropriate actions regarding intrusion duress and holdup alarms.

Operational Support (30%)

• Performs system checks on a variety of equipment used in the dispatch center. Troubleshoots systems when problems arise and resolves issues whenever possible.
• Conducts equipment inventories and completes records and other logs.
• Performs monthly alarm checks and submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment.
• Enters updates and retrieves information from a variety of computer systems and sensitive databases.
• Uses the state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations.
• Queries for items such as criminal histories arrest warrants drivers records vehicle registrations stolen property firearms etc.
• Enters or updates regional and national records and/or messages to support recovery of stolen property or missing/endangered persons.
• Gathers and relays applicable information to law enforcement personnel in the field.

Perform other duties assigned.

Work Schedule: Monday-Friday 8:00am-4:30pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Security Assistant/PD99858S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/08/2026.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Specialized experience includes: knowledge of security or law enforcement objectives and programs; carrying out support tasks related to law enforcement and security administration; monitoring and responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have been obtained in an accredited business secretarial or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Possess equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify a copy of your transcript is required.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Junior IC