Seasonal Tasting Room Support Associate (Busser) Stags' Leap

About Us

Stags Leap Winery is one of Napa Valleys most historic estates founded in 1893 and the original inspiration for the Stags Leap District AVA. Known for elegant Cabernet Sauvignon expressive Petite Sirah and beautifully balanced Chardonnay the winery is steeped in legendfrom prohibition-era parties to ghost stories whispered through the halls of its 19th-century Manor House. Our label features the iconic leaping stag a symbol of elegance and resilience that reflects both the land and the wines. Today we honor that legacy with wines that balance power and finessecrafted with restraint character and a touch of mystery.

About the Role

The Tasting Room Support Associate is s a key operational role in ensuring the tasting room runs efficiently smoothly and in alignment with the winerys hospitality standards. This position supports the guest-facing team by preparing spaces restocking products maintaining cleanliness organizing supplies and assisting with behind-the-scenes logistics. By providing reliable operational support the Tasting Room Support Associate enables the hospitality team to deliver exceptional guest experiences and maintain a polished professional tasting environment.

Key Responsibilities

Prepare tasting spaces for daily service including setup of glassware water stations menus and supplies

Maintain clean and organized work areas (bars tables guest spaces polishing stations restrooms stock rooms)

Restock wines merchandise glassware and guest supplies throughout the day

Assist with back-of-house support such as polishing glassware dishwashing and replenishing tools/equipment

Ensure proper storage organization and rotation of product (wine merchandise culinary elements if applicable)

Support hospitality team with running bottles carrying out purchases and packaging wine orders

Assist with trash recycling and bussing to ensure a tidy and welcoming guest environment

Provide support during events club gatherings and VIP experiences with setup service flow and breakdown

Follow all safety sanitation and compliance procedures

Collaborate with team members to ensure smooth operations and exceptional guest service

About you

Strong work ethic with the ability to stay organized and prioritize tasks

Comfortable working in a fast-paced environment with frequent physical tasks

Professional positive and team-oriented demeanor

Reliable punctual and willing to support weekends holidays and events

Strong attention to cleanliness detail and presentation standards

Basic knowledge of or interest in wine and hospitality (training provided)

Must be 21 years old

Why youll love it here

Benefits depend on your work category and may include

• Paid Time Off:Competitive vacation sick leave and 12 paid holidays. Plus a TWE4ME Day a day to spend however you choose!

• Paid Parental & Caregiver Leave:Generous time off for lifes big moments.

• Volunteer Days:Get paid to give back2 full days each year!

• Flexible Work Options:Find your flexhybrid and custom schedules available for certain roles.

• Wellbeing First:Medical dental vision free mental health support and an award-winning wellness program.

• 401(k) withCompany Match:100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.

• Paid Time Off:Competitive vacation sick leave and 12 paid holidays.

• Wine Perks & Discounts:Enjoy exclusive employee pricing on the worlds best wines plus receive a generous product allowance.

• Recognition & Rewards:Celebrate wins and earn fun rewards.

It takes all varietals

Just like the wide range and variety of brands in our wine portfolio TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability or any other legally protected characteristic. If you require assistance or accommodation during the application process please contact quoting the job title and reference number.

Apply Today

Base pay: Hourly rate ranges from $18 to $22 per hour based on experience skills role scope location and business needs.
Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP) offering variable compensation based on site performance. Incentive pay is not guaranteed.
Estimated on-target earnings: $19.57 to $24.33 per hour based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance hours worked and role classification.
Tips: Tips are paid by customers and vary by location shift and customer volume. Tips are not guaranteed. Based on historical experience in some locations/shifts tips have at times added approximately 25% above base pay for some employees.