Seasonal Sales Associate

As the Seasonal Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand. 

Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory. 

Qualifications :

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. 
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.  
• Action-oriented: Proactive and driven to take initiative and get things done with quality.  
• Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs. 
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop. 
• Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers. 

Additional Information :

• This is a 3 month contract From November 2026- January 2027 
• Compensation $18.00

Benefits:  

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 

In addition to this US based colleagues also receive: 

• Dental & Vision Plans 
• 401 (k)  
• Vacation/Wellness Holiday and Parental Pay 
• Health and Dependent Care (FSA) 
• Life & Disability protection 
• Employee Assistance program (EPA) 
• Commuter Benefits  
• Pet Insurance 

Inclusion & Diversity  

At H&M Group we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve. 

 

H&M Fashion USA Inc. Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application including your assessment score to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method you can request an alternative method of assessment by contacting Choosing an alternative method will not affect your chances of being considered for the position nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
 

When you take the assessment we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other this process we may collect information from you through cookies with your consent. This may include details such as your electronic network activity information (IP address timestamps and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information please refer to our Cookie Notice. 

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us please refer to our Applicant Privacy Notice.  

Remote Work :

No

Employment Type :

Part-time