Seasonal Retail Associate

Boston Scally Company grew out of the sarcasm grit and humble pride that define Boston and out of the scally cap the piece of headwear that has carried that culture for generations. We make quality caps and apparel that represent a blue-collar mentality for Bostonians and for anyone who gets what that means.

As a Seasonal Retail Associate youll be the face of Boston Scally on the shop floor through our busiest time of year October through January. Youll greet every customer find out what theyre looking for and help them leave with something theyre proud to wear. This is a hands-on role: youll support the Store Manager and the team in hitting sales goals keeping the store sharp and making every visit feel like Boston Scally.

This is a seasonal role but it doesnt have to end with the holidays. Strong performers may be considered for a permanent position on the team once the holiday season wraps up.

Timeframe: Seasonal October through January (possibility to transition to permanent after the holiday season)

Hours: 5 to 20 hours per week based on store needs

• Deliver friendly personal service through every part of a customers visit
• Approach customers start conversations and get to know what they need
• Use your product knowledge to make recommendations that fit
• Stay current on products pricing promotions and store initiatives
• Help open and close the store as scheduled
• Keep the store clean organized and up to visual standards throughout the day
• Restock merchandise and help with shipments and inventory
• Ring up sales accurately and efficiently on the POS system
• Pitch in on special events promotions and other store initiatives
• Work with the Store Manager and team to meet sales and service goals
• Bring customer concerns or operational issues to the Store Manager when needed

• Strong customer service skills and a genuine enjoyment of working with people
• The ability to learn product details and talk about them with confidence
• Clear friendly communication skills
• Comfort with POS systems and basic technology including Windows and Mac/iOS
• Dependability and punctuality
• A collaborative team-first attitude
• The ability to stand for up to 8 hours (excluding breaks) use stairs and ladders and safely lift up to 30 lbs
• Weekend availability is required along with availability for evenings and holidays as needed through the holiday season

• Have experience in retail customer service hospitality or a related field
• Are familiar with mens accessories and apparel

• Youll represent a brand built on Bostons culture in the city that inspired it
• Youll be part of a small tight-knit store team where your work is noticed
• Youll build real product and sales skills you can carry forward
• No two days are the same from the sales floor to shipments to special events
• A flexible schedule of 5 to 20 hours a week

Boston Scally is part of The Digital Stronghold a portfolio of five mens lifestyle and performance brands: Taylor Stitch The Tie Bar Boston Scally Pedal Mafia and Glade Optics.

• Own the outcome
• Move with purpose
• Speak truth listen fully
• Learn and share
• Drop the ego
• Build for the long haul

This role is based in-store in Boston MA. No travel is required.