School Help Desk Technician

School Help Desk Technician

St Hubert High School

7320 Torresdale Avenue Philadelphia PA 19136

The Help Desk Technician is a senior staff member who manages all the IT Computer Systems Operational Systems and Classroom Technology Integration within the school. She/He is responsible for the ongoing support updates to and system maintenance of building digital infrastructure systems. The position primary report is to the school President and Principal. The candidate will be responsible to follow all digital policies procedures and infrastructure best practices set and evaluated by the Archdiocese of Philadelphia Director of Technology.

Overview of High School

Saint Hubert Catholic School for Girls is Philadelphias largest all-girls Catholic high school. Rooted in tradition Saint Hubert provides a supportive environment whereyoung women grow in confidence deepen their faith discover their faith and prepare for bright futures.

Responsibilities:

Set-up and maintain technology systems including but not limited to; computer workstations laptops Chromebooks printers LCD projectors and interactive white boards

Deploy and maintain student devices

Process work orders as needed through the school ticketing system

Assist in the preparation of purchase orders for technology equipment and materials and inspect and verify all technology purchases upon receipt

Install and maintain various software products while maintaining all licensing agreements

Maintain an accurate inventory of the school technology equipment using central system inventory solution and provide ongoing inventory and various usage reports for school and district administration

Oversee the and manage the schools phone system

Ensure that service incidents are recorded in central system Help Desk solution

Possess working knowledge of firewalls and web-filters

Help identify and remediate system security vulnerabilities

Develop manage and track the IT departments annual budget

Participate in ongoing professional development to maintain and develop job- related skills

Attend local and diocesan meetings related to technology

Possess deep knowledge of both wired and wireless infrastructure and technology and DHCP and DNS

Maintain and monitor Windows servers with Active Directory and all local networks

Serve as a liaison to the Office of Catholic Education (OCE) on technology-related issues

Handle additional duties as needed

Qualifications:

Bachelors degree in Computer Science or related field is recommended.

Previous help desk or building IT experience highly preferred.

Network and hardware certifications are preferred.

The Technology Specialist reports to the schools President Principal and to the AOP Director of Technology. This is a 12-month full-time position.

Those interested in applying please send cover letter resume and any relevant certifications to: Connie Rogers Executive Assistant to Mr. Aaron Heintz Director of Technology PreK-12 at:

The deadline for application is Sept 26^th 2026

Please note HU IT 2026 in subject line

Interviews will be granted to the most qualified applicants.

PA required clearances and Safe Environment Certification and official transcripts will be required before employment can begin.

As a religious organization the Archdiocese of Philadelphia is also bound by Canon Law and Catholic teachings. For this reason there may be occasions when an employees failure to adhere to the truths of the Catholic faith are a factor in employment-related the event an employee fails to adhere to or takes a position publicly that is contrary to Catholic doctrine and teachings or any policy or procedure maintained by the Archdiocese the employee may be subject to disciplinary action up to and including termination of employment.

Employment practices will not be influenced by an individuals legally protected status or any other basis as may be required by local state and/or federal law as those laws apply to the Archdiocese.

Any employee with questions or concerns about any type of discrimination in the workplace is encouraged to bring these issues to the attention of Human Resources. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action up to and including termination of employment.

Required Experience:

IC