Scheduler Gastroenterology Days
Springfield, VT - USA
Job Summary
Find your calling at Mercy!
Responsible for scheduling appointments routing telephone calls receiving patients and performing various other administrative functions.Position Details:
Mercy Clinic Springfield - Gastroenterology
Full-Time: Monday - Friday
Days
Overview:
Responsible for scheduling appointments routing telephone calls receiving patients and performing various other administrative functions.
Job duties included:
- Answers the telephone in a friendly and compassionate manner.
- Accurately takes telephone messages and forwards them to the appropriate co-worker.
- Confirms the next days appointments for the physicians and lab.
- Reschedules appointments for physicians as their schedules change.
- Demonstrates a thorough understanding of physicians scheduling templates by accurately scheduling the patients problems according to physician directives.
- Directs patients to the CBO account representatives when a flasher is discovered on the patients account.
- Promptly notifies the clinic co-workers regarding physician schedule changes.
- Demonstrates the ability to perform job functions with minimal supervision.
- Performs job functions in a manner which is consistent with protecting patient confidentiality.
- Demonstrates a working knowledge of Epic referrals by consistently working the referral report.
Qualifications:
- Education: High School Diploma or equivalent
- Licensure:
- Experience:
- Certifications:
- Other: Ability to read and communicate effectively in English. Basic computer knowledge.
Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.