Scale Service Technician

• Perform onsite and in-shop preventive maintenance on industrial scales and weighing systems.
• Calibrate troubleshoot repair and verify the performance of industrial scales.
• Diagnose equipment issues and recommend appropriate corrective actions.
• Prepare for service visits by reviewing work orders procedures required tools and customer requirements.
• Accurately document services performed calibration data repairs and customer findings using company software systems.
• Generate calibration reports and Certificates of Calibration following completed service work.
• Maintain company-provided tools equipment and vehicles in good working condition.

• Serve as a professional and knowledgeable representative of GR Metrology at customer locations.
• Communicate calibration results repair findings and service recommendations clearly and effectively.
• Build customer confidence by acting as a trusted advisor regarding measurement equipment performance and compliance.
• Identify opportunities to support customer needs and promote GR Metrology products and services.
• Generate service and sales leads through customer interactions and relationship building.

• Respond to emergency service calls to troubleshoot and repair customer scales during or after normal business hours as required.
• Travel to customer facilities to provide timely field service support.
• Work overtime weekends and occasional overnight travel as business needs dictate.

• Follow all company safety policies and procedures while working in customer and company facilities.
• Maintain accurate complete and timely service documentation.
• Promote a culture of quality professionalism and accountability.
• Demonstrate reliability through strong attendance punctuality sound judgment and a positive work ethic.

• High School Diploma or GED.
• Strong mechanical electronic and/or technical experience in an industrial environment.
• Strong computer proficiency with the ability to learn calibration and service management software.
• Excellent communication and customer service skills.
• Ability to work independently while collaborating effectively as part of a team.
• Valid drivers license with the ability to pass a Motor Vehicle Record (MVR) review.
• Ability to obtain a Class B CDL if required.
• Ability to work overtime weekends and occasional overnight travel.
• Physical ability to lift and carry up to 50 pounds repeatedly.
• Ability to stand bend and work in physically demanding environments for extended periods.

• Previous experience servicing industrial scales weighing systems or related equipment.
• Military experience particularly in maintenance calibration instrumentation or technical disciplines.
• Welding knowledge or experience.
• Experience working in field service environments.
• Familiarity with industrial measurement equipment and preventive maintenance programs.

• Day One Benefits including Medical HSA with company contribution Dental Vision and additional coverage options.
• 401(k) with a strong company match.
• Robust Paid Time Off (PTO) program and paid major holidays.
• Company-provided tools apparel and service vehicle.
• Technical Development Program with ongoing training and skill development opportunities.
• Stable family-owned company with more than 100 years of industry leadership.
• Opportunity to work independently while making a meaningful impact for customers across diverse industries.

Required Experience:

IC