SAP Material Management Delivery Lead

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

Enterprise Technologyplays a critical part in shaping the future of mobility. If youre looking for the chance to leverage advanced technology to redefine the transportation landscape enhance the customer experience and improve peoples lives this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Reporting to the Material Management Platform Product Leader this role will be instrumental in advancing integration strategy & delivery and Operational excellence taking full accountability for managing resources budgets schedules and risks. This pivotal role involves collaborating with cross-functional teams to align integration architecture and service management practices with business stakeholder needs guiding delivery from design through steady-state operations. The Director will oversee multiple workstreams spanning integration platforms service operations and vendor ecosystems by understanding requirements managing complex interdependencies and working closely with business partners and technology this leadership position you will define goals roles responsibilities and desired outcomes for the team ensuring successful execution and alignment with the organizations strategic vision.

The Director will be responsible for partnering with functional leaders and overseeing the strategy implementation and ongoing management of enterprise integration platforms and IT service management processes to ensure they effectively support business operations and objectives.

Transformation Strategy & Leadership:

• Develop and execute a comprehensive transformation framework and roadmap aligned with organizational modernization goals adaptable across strategy implementation and operational phases.
• Benchmark and adopt industry best practices across architecture integration delivery and service management to ensure scalable secure and reliable outcomes.
• Assess the current phase of a programs modernization journey and calibrate governance resourcing and delivery approach accordingly.

Program & Delivery Leadership:

• Assess & Design Phase:Lead current-state assessments define future-state architecture and build business cases and roadmaps for modernization initiatives.
• Build & Implement Phase:Work with functional leaders to drive execution of a portfolio of projects through effective prioritization planning vendor management and oversight including systems integration platform migration and rollout strategy.
• Operate & Optimize Phase:Establish and mature service management practices (incident problem change and release management) to drive operational excellence define SLAs/KPIs and drive continuous improvement and automation.
• Manage and monitor internal teams and technology partner teams to deliver program commitments across whichever phase(s) are active.

Stakeholder & Vendor Management:

• Prioritize initiatives with business partners articulating business impact and delivering fitting solutions on time and within budget.
• Manage relationships with system integrators technology vendors and offshore delivery partners rationalizing work and ensuring accountability for outcomes.
• Provide leadership in program planning and deployment budget management vendor and partner management risk management and enterprise integration/service management transformation execution.
• Create and negotiate statements of work plan milestones and manage financial reporting. Fluent in Agile and Scrum methodologies.
• Lead multiple teams to successfully deliver contracted and internal work through constant and clear communication strong leadership and development of relationships amongst team members business partners and all stakeholders.
  • Establish and mature ITIL-aligned service management practices including incident problem change and release management to drive operational excellence.
  • Define and monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure consistent high-quality service delivery.
  • Manage and monitor internal teams and technology partner teams to deliver service commitments across the incident lifecycle and integration roadmap
  • Work with functional leaders to drive execution of a portfolio of integration and service improvement projects through effective prioritization planning vendor management and oversight.
  • Prioritize initiatives with business partners articulating business impact and delivering fitting solutions on time and within budget.
  • Develop and implement policies procedures and protocols for the ongoing maintenance monitoring and support of integration platforms and service management tools (e.g. ServiceNow).
  • Ensure compliance with regulatory requirements security standards and enterprise architecture guidelines.
  • Drive continuous improvement and automation initiatives to reduce operational risk and manual effort.
  • Develop and mentor a high-performing team through well-defined delivery incident response and risk management processes.
  • Provide leadership guidance and support to team members fostering a culture of collaboration accountability and continuous learning.

Service Management & Operations:

• Establish and mature ITIL-aligned service management practices including incident problem change and release management to drive operational excellence.
• Define and monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure consistent high-quality service delivery.
• Manage and monitor internal teams and technology partner teams to deliver service commitments across the incident lifecycle and integration roadmap

Implementation and Integration Oversight:

• Work with functional leaders to drive execution of a portfolio of integration and service improvement projects through effective prioritization planning vendor management and oversight.
• Prioritize initiatives with business partners articulating business impact and delivering fitting solutions on time and within budget.

Process Standards & Tools:

• Develop and implement policies procedures and protocols for the ongoing maintenance monitoring and support of integration platforms and service management tools (e.g. ServiceNow).
• Ensure compliance with regulatory requirements security standards and enterprise architecture guidelines.
• Drive continuous improvement and automation initiatives to reduce operational risk and manual effort.

Team Management and Development:

• Develop and mentor a high-performing team through well-defined delivery incident response and risk management processes.
• Provide leadership guidance and support to team members fostering a culture of collaboration accountability and continuous learning.

• Bachelors Degree in Computer Science or a related field.
• 18 years of overall IT experience with expertise in driving end to end SAP S/4 HANA transformation
• Strong understanding of SAP functional modules and technical components within Planning Production Scheduling and Manufacturing domain.
• Minimum 6 years of experience leading enterprise integration initiatives (API middleware EDI) in large global complex organizations with a focus on driving platform-enabled transformation.
• Minimum 8 years managing direct reports and supervisory experience.
• SAP Activate or Safe Agile certification preferred.
• Experience working with offshore project development rationalizing development work and leading execution.
• Strong command of Microsoft Office suite of tools; working experience with ServiceNow JIRA and integration/middleware platforms.
• ITIL certification (or equivalent knowledge of ITIL framework) strongly preferred.
• Strong problem solver. Strong communicator. Highly collaborative.
• Must be detail oriented self-directed and have strong independent problem-solving skills.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

• Immediate medical dental vision and prescription drug coverage
• Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays including the week between Christmas and New Years Day
• Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $141700-$268300.
Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.
For more information on salary and benefits click here: sponsorship is available for this position.

Domestic relocation is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid with a requirement to be onsite four or more days per week.

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