SAP iXp Intern Adoption, Insights & Services [Tempe, AZ]

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What Youll Build

The SAP Internship Experience Program is SAPs global strategic paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship its the foundation for a career built on connection creativity and impact.

Position Title: SAP iXp Intern - Adoption Insights & Services

Location: Tempe AZ

Anticipated Start Date: August or September 2026

Contract Duration: 12 months

Work Hours: 20 to 40 hours; Flexible around class schedule

As an SAP iXp Intern on the Adoption Insights & Services (AIS) team youll help SAP customers get more value from the software they already own. Working alongside experienced service and analytics colleagues youll turn raw usage data into the measurements documentation and insights behind our Premium Adoption and Insight Services.

Day to day youll analyze customer contracts prepare tailored measurement documentation and automate steps that are manual today. Youll build targeted analytics that inform real business decisions test new metering capabilities and help extend our adoption and insight tooling across SAP BTP and AI scenarios.

Its an unusual mix of customer-facing service work and hands-on internal product development a strong fit if youre drawn to analytics customer success and building technical solutions people actually use.

Key Responsibilities

• Reporting & Analytics
  • Build and maintain dashboards and reports in Excel Power BI and SAP Joule that track customer adoption and consumption
  • Translate usage data into clear findings and recommendations for service teams and account stakeholders
  • Automate recurring reporting so the team spends its time on analysis rather than assembling data
• Service Preparation & Data Validation
  • Review customer contracts and entitlement data to prepare accurate customer-specific measurement documentation
  • Check metering and usage data for completeness and quality before it reaches the customer
  • Support consultants in preparing materials for Premium Adoption and Insight Service engagements
• Tool Development & Testing
  • Test new metering capabilities and help evolve our suite of adoption and insight tools including SAP BTP and AI scenarios
  • Contribute small scripts and automations that make recurring tasks faster and more reliable
• Pipeline Review & Targeting (Analytics)
  • Analyze customer data to identify the accounts that would benefit most from an adoption or insight service
  • Maintain the engagement pipeline and track the status of upcoming and active service requests
  • Prepare data-driven targeting summaries that help the team decide where to invest
• Administrative Support
  • Keep engagement records trackers and internal documentation accurate and up to date
  • Prepare presentation material and capture follow-ups for a globally distributed team
  • Help maintain onboarding and knowledge-sharing content for new joiners

What Youll Bring

A curious and agile mindset with a passion for learning and the resilience to adapt in a fast-paced evolving environment. Strong problem-solving and creative thinking skills with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies especially artificial intelligence paired with a results-oriented approach and the courage to take initiative.

Education: Information Technology Business Informatics Data Analytics Computer Science or a related field.

Eligibility: Must be currently enrolled or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp apprenticeship associate bachelors masters or JD/PhD program.

Technical Skills

• Confident working with data in Microsoft Excel and presenting it clearly in PowerPoint
• Experience with an analytics tool such as Microsoft Power BI or the drive to learn one quickly
• Basic programming knowledge for example Python SQL or JavaScript is an advantage
• A working understanding of SAP or cloud software is an advantage not a requirement

Personal Attributes

• A collaborative mindset and comfort working across cultures and time zones
• Curiosity and innovative thinking you look for the better way to do a repetitive task
• Self-motivation and ownership; you can move work forward without being asked twice
• Strong analytical and problem-solving skills with an eye for detail

Language Skills

• Outstanding written and spoken English
• Fluency in an additional language is a plus

You dont need to tick every box. If you bring technical curiosity analytical thinking and clear communication wed like to hear from you.

Where You Belong

Youll join the Global Adoption & Experience Center of Excellence (GA&X) part of SAPs Product Experience organization. GA&X owns the adoption approach across SAPs entire product portfolio with end-to-end accountability for how customers adopt our products and how they experience them.

We make sure the data behind that work is ready complete and trustworthy then turn it into insights and services that Product Success and Customer Success teams act on. We believe adoption is a team sport and we work at building a culture of adoption inside SAP and beyond.

Within GA&X the Adoption Insights & Services (AIS) team runs value-oriented service engagements for SAPs most strategic customers. We give those customers the data tools and services they need to stay compliant understand their software usage and find real opportunities for growth.

Its a global curious and genuinely supportive team. Interns here are treated as colleagues: youll own a workstream have a mentor with time for you and sit close to the people making decisions. Questions are welcome and good ideas get picked up no matter where they come from.

Be part of SAP Next Gen a global community for students universities schools and educational partners who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring coaching and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience making an impact from day one by contributing to meaningful projects that help the world run better. Youll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual in-person and hybrid learning sessions cultivated just for you and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas skills and creativity in a global fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is19-33 USD.The actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 456771 Work Area: Solution and Product Management Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid