Salesforce Senior Administrator

About TruDataRx

TruDataRx Inc. uses objective clinical data to help clients improve the clinical efficacy and reduce the costs of pharmacy benefits for its members. We are independent from all players in the pharmaceutical manufacturing and distribution industries enabling us to best serve our clients. We value the following characteristics in our team members:

• Outward Mindset foundation of our culture which influences the right behaviors that leads to results
• Entrepreneurial the ability to get things done with resources you dont control
• Humility deep comfort in knowing when you dont know and asking questions
• Collaboration we always give benefit of doubt that each person has something to contribute

Position Summary

The Salesforce Senior Administrator will work with a team of cross-functional stakeholders (Operations Account Management and Sales) and manage the technical aspects of the companys Salesforce solution including custom code APIs automation security and other components. This individual needs to enjoy working collaboratively and creating repeatable scalable solutions for a company experiencing continual growth.

Essential Functions

• Serve as a technology lead for Salesforce for the Company internally and externally
• Collaborate exceptionally well with internal and external stakeholders
• Design and implement repeatable and scalable solutions
• Work with data analytics team members to integrate Salesforce with source databases and data warehouse solutions
• Implement and support integrations between Salesforce and other applications
• Troubleshoot issues identify root causes resolve bugs and errors and implement optimal solutions to resolve issues at the source
• Follow Salesforce change control processes for both new functionality requests and environment management
• Create and update Salesforce reports and dashboards
• Manage Salesforce user access/security
• Maintain system documentation for Salesforce its integrations and ongoing enhancements/updates
• Perform other duties as assigned or required; occasional night and weekend work is required
• Other duties as required.*

*This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice

Requirements

Must possess the following competencies:

• Drive for Results
• Priority Setting
• Problem Solving
• Perseverance
• Decision Quality
• Self-Development

Must possess the following technical knowledge skills and abilities proportionate to the jobs essential functions:

• Demonstrated proficiency with Salesforces declarative capabilities to prioritize configuration (flows dynamic forms validation rules etc.) when possible vs. coding
• Experience with Salesforces Apex programming language SOQL Visualforce and Lightning Web Components
• Experience leveraging REST API protocols to connect with external systems
• Experience with telephony solutions and their integration with Salesforce
• Experience with Salesforce alignment to artificial intelligence solutions
• Familiarity with Salesforce software development lifecycle/change set deployment
• Experience with dynamic document generation electronic signature data-quality/deduplication and other relevant installed applications
• Salesforce Administrator/Developer certification(s)

Education/ Experience:

• Four or more years of experience with Salesforce
• College degree; equivalent hands-on experience will be considered
• Or any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of this position

Company Standard Requirements:

• Ability to work well with others in a collaborative environment
• Ability to get things done with resources you dont control
• Willingness to admit you dont know and ask for help
• Exhibit constant curiosity and a drive to problem solve
• Exhibit desire to learn and grow on a continuous basis