Salesforce Sales Domain Architect

Position Summary:

The Salesforce Sales Domain Architect is the senior domain architecture leader responsible for defining and evolving Salesforce-enabled sales capabilities across the enterprise.

This role serves as the strategic technology partner for Sales Sales Operations Customer Engagement Account Management Commercial Programs and related business organizations. The Principal Architect translates business strategy into a scalable domain architecture roadmap and ensures Salesforce investments deliver reusable enterprise capabilities that accelerate revenue growth improve seller productivity and enhance customer experiences.

Working closely with business leaders product teams enterprise architects platform architects and delivery organizations this individual guides initiatives from business concept through implementation and capability evolution. The role provides architecture leadership across multiple programs establishes domain architecture standards and ensures solutions align with enterprise platform strategies and governance requirements.

The Principal Architect acts as the primary architecture authority for Salesforce Sales capabilities and is accountable for ensuring business priorities platform capabilities and delivery execution remain aligned.

Key Responsibilities:

Domain Strategy and Business Partnership

• Serve as the primary architecture advisor to Sales domain leaders.

• Define and maintain the Salesforce Sales domain strategy target-state architecture and multi-year capability roadmap.

• Translate business objectives operating-model changes and growth initiatives into scalable technology capabilities and solution roadmaps.

• Develop and maintain business capability catalogs value streams process architectures technology landscapes and target-state transition plans.

• Partner with business stakeholders to prioritize investments evaluate options and balance strategic goals with operational realities.

• Identify opportunities to streamline sales processes improve seller experience automate manual activities and eliminate fragmented solutions.

• Align technology capabilities to revenue growth sales effectiveness customer acquisition onboarding efficiency and account management outcomes.

• Drive adoption of enterprise capabilities and reduce unnecessary customization and duplication.

Solution Architecture and Capability Leadership

• Lead architecture efforts for complex Sales Cloud initiatives and enterprise sales transformation programs.

• Define solution architectures supporting lead-to-opportunity quote-to-close account management territory management pipeline management forecasting and customer engagement capabilities.

• Establish domain-level architecture standards reusable patterns capability models and implementation guidance.

• Design solutions that leverage existing platform services enterprise integrations shared data assets and reusable components.

• Evaluate business requirements and ensure proposed solutions meet functional technical operational and regulatory requirements.

• Partner with the Salesforce Platform & AI Architecture team to ensure alignment with enterprise platform standards and roadmap direction.

• Identify and mitigate technology risks architectural gaps dependencies and scalability concerns.

Architecture Governance

• Represent the Sales domain within enterprise architecture governance forums design reviews and Salesforce Centers of Excellence.

• Define decision frameworks and architecture principles specific to the Salesforce Sales domain.

• Evaluate initiatives early to clarify capability ownership process boundaries solution options and cross-functional impacts.

• Ensure solutions align with enterprise architecture security integration data and platform governance standards.

• Review solution designs and architectural decisions for compliance with approved patterns and target-state objectives.

• Resolve cross-functional architecture issues involving sales processes data integrations customer engagement platforms and supporting enterprise systems.

• Maintain architecture documentation capability maps decision records and roadmap artifacts.

Delivery Leadership and Team Development

• Provide architecture leadership throughout discovery planning solution design implementation deployment and continuous improvement activities.

• Lead and mentor delivery architects and technical teams supporting the Sales domain.

• Establish clear architecture accountabilities across architects engineering teams implementation partners and vendors.

• Guide teams through complex technical and business decisions while maintaining alignment with strategic objectives.

• Promote architecture best practices reusable assets design consistency and continuous improvement.

• Support capability development and mentoring across architecture and engineering communities.

Required Qualifications:

• 12 years of experience in enterprise architecture solution architecture business architecture or technology leadership roles.

• Significant experience designing and implementing Salesforce solutions in large complex enterprise environments.

• Deep expertise in Sales Cloud and enterprise sales processes including lead management opportunity management account management forecasting territory management customer onboarding and commercial operations.

• Experience developing business capability roadmaps target-state architectures and technology transformation strategies.

• Strong understanding of enterprise integration data management security automation and Salesforce platform architecture.

• Demonstrated ability to influence senior business and technology stakeholders and facilitate strategic decision-making.

• Experience leading architects and globally distributed delivery teams.

• Strong communication and executive presentation skills.

• Bachelors degree in Computer Science Engineering Information Systems Business or equivalent experience.

Preferred Qualifications:

• Salesforce Certified Application Architect System Architect or equivalent certifications.

• Experience with Agentforce analytics platforms and digital customer engagement capabilities.

• Experience leading large-scale Salesforce Sales Cloud transformation programs.

• Experience working within architecture governance models Centers of Excellence or enterprise architecture organizations.

• Experience in healthcare pharmaceutical distribution life sciences manufacturing or other regulated industries.

• Experience with customer onboarding B2B commerce partner engagement and customer lifecycle management capabilities.

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time