Salesforce Developer and Admin, ISS

Amazons International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support ensuring smooth experiences for third-party sellers registering and operating on Amazons worldwide marketplace. Youll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazons platform.

Key job responsibilities

As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. you will provide technical support to ensure a smooth customer experience.
Respond to customer inquiries in a timely manner resolving issues with Salesforce and AWS.
Consistently document root cause analysis steps and findings recommended solutions.
Monitor customer service areas to identify potential system issues that could impact customer experience.
Complete setup and configuration of Salesforce customer accounts and configurations.
Maintain and improve existing Salesforce and AWS applications and processes.
Implement changes to applications within Salesforce and AWS.
Develop requirements and specifications to meet customer needs.
Install configure and test new applications software and hardware in a timely manner.
Develop and execute effective system maintenance plans.
Consult with stakeholders on application performance scalability and usability.
Ensure compliance with security protocols for Salesforce and AWS systems.
Resolve system problems efficiently.

- Experience in automating deploying and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

- Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 129200.00 - 174800.00 USD annually