Salesforce Commerce Cloud Administrator
Job Location:
Rockford, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
In 2025 the Company was recognized by Footwear News as Company of the Year by Forbes as one of Americas Dream Employers Americas Best Employers for Women and Americas Best Employers for Company Culture and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified Great Place To Work.
***Applicants must be located in West Michigan and available to come on-site to Rockford 3 days per week***
We are seeking an experienced Salesforce Commerce Cloud Administrator with a strong understanding of integrated systems and applications to join our team. The successful candidate will be responsible for the day-to-day operation maintenance and administration of our Salesforce clouds and integrated applications that make up our digital ecosystem. This includes SFCC SFMC SFSC and SOM. Integrated systems will include payment & tax solutions carrier integrations marketplaces and other systems that are part of the direct-to-consumer purchase journey. This role is crucial for ensuring the security and reliability of our e-commerce operations which directly impacts our customer satisfaction and business success. As a key member of the team you will work closely with cross-functional teams including Marketing IT and Brand Leads to ensure that the platform meets business needs and provides exceptional digital consumer experience.
Applicants must be located in West Michigan and available to come on-site to Rockford 3 days per week
Primary Duties:
Serve as a system administrator for our portfolio of B2C Salesforce Commerce Cloud (Demandware) webstores as well as our Salesforceecosystem; (SFCC SFSC SOM).
Handle administrative functions including user roles and permissions sandbox management configuration of system preferences and other operational tasks.
Manage site preferences and configurations in businessmanagertooptimizestability performancesecurityand compliance across our portfolio of brand sites.
Stay up to date with the latest trends and best practices in e-commerce technology and Salesforce Commerce Cloud with a particular focus on security and compliance.
Work with brand teams to understand their unique business needs and then customize Salesforce to meet business requirements.
Perform data hygiene checks datacleanupand tasks to ensure data integrity and optimization for SEO best practices.
Ensure platform stabilityreliability andspeed and implement measures to improve.
Manage platform security and compliance with industry regulations and standards.
Develop andmaintainplatform documentation for best practices and processes within business manager including user guides playbooks training materials and technical documentation.
Provide training to internal users to ensurebestpractices arebeing followed.
Work with IT and the Product teams toidentifyand address technical issues and implement platform enhancements.
Monitor and analyze platform performance and make data-driven recommendations for improvement.
Performs duties consistent with the companys AAP/EEO goals and policies.
Performs other duties as required/assigned bymanager.
Knowledge Skills and Abilities Required:
3 years of experience as a Salesforce Commerce Cloud Administrator.
2 yearsof experience managing Service Cloud Sales Cloud and Salesforce Order Management.
1yearof experience developing and implementing effective security and compliance improvements and best practices.
Strong analytical and problem-solving skills - using data to make informed decisions.
Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
Strong project management skills with the ability to manage multiple projects at once.
Familiarity with industry standards related to e-commerce and data privacy.
Salesforce Commerce Cloud certification is preferred.
Working Conditions:
Normal office environment.
Wolverine Worldwide has a flexible hybrid work schedule with three days in office and two days remote.
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The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills which may be required.
Wolverine Worldwide Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates customers and suppliers regardless of race color religion sex national origin age disability sexual orientation gender identity or any other legally protected characteristic.
Required Experience:
Unclear Seniority
About Company
The story of a company that was founded on the simple desire to create good products for good people, whose own footprint can be found in approximately 200 countries and territories throughout the world.
