Salesforce Application Support Analyst (Hybrid Onsite)
Location:
Hartford CT
Duration:
9 months
Pay Rate:
$55/hr on C2C / 1099 all inclusive (OR) $50/hr on W2
Note:
Candidate Must Be Local
This is a HYBRID position which requires the contractor to be onsite at least one day a week.
Job Description
Purpose:
Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support assist technical analysts and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal working closely with business stakeholders developers analysts and agile teams. This is a hybrid position as the incumbent will be required to be onsite at least one day a week.
Scope of Work:
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals troubleshoot issues validate enhancements and assist in feature rollout activities. Additionally the Contractor will support technical analysts with requirement clarifications testing small configuration updates communication with stakeholders and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal including user onboarding issue intake root cause identification and coordination with the technical team for resolution.
Responsibilities:
Provide technical support to end users of the provider portal parent portal and Single Entry Portal
Assist technical analysts with enhancements testing and documentation
Participate in agile ceremonies backlog refinement and release readiness discussions
Perform root cause analysis and collaborate with developers on bug resolution
Support UAT test cycles and portal validation activities
Maintain clear communication with stakeholders and users
Contact : Eight three two - Nine nine zero -Two four two six
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
Job Title: Salesforce Application Support Analyst (Hybrid Onsite) Location: Hartford CT Duration: 9 months Pay Rate: $55/hr on C2C / 1099 all inclusive (OR) $50/hr on W2 Note: Candidate Must Be Local This is a HYBRID position which requires the contractor to be onsite...
Job Title:
Salesforce Application Support Analyst (Hybrid Onsite)
Location:
Hartford CT
Duration:
9 months
Pay Rate:
$55/hr on C2C / 1099 all inclusive (OR) $50/hr on W2
Note:
Candidate Must Be Local
This is a HYBRID position which requires the contractor to be onsite at least one day a week.
Job Description
Purpose:
Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support assist technical analysts and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal working closely with business stakeholders developers analysts and agile teams. This is a hybrid position as the incumbent will be required to be onsite at least one day a week.
Scope of Work:
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals troubleshoot issues validate enhancements and assist in feature rollout activities. Additionally the Contractor will support technical analysts with requirement clarifications testing small configuration updates communication with stakeholders and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal including user onboarding issue intake root cause identification and coordination with the technical team for resolution.
Responsibilities:
Provide technical support to end users of the provider portal parent portal and Single Entry Portal
Assist technical analysts with enhancements testing and documentation
Participate in agile ceremonies backlog refinement and release readiness discussions
Perform root cause analysis and collaborate with developers on bug resolution
Support UAT test cycles and portal validation activities
Maintain clear communication with stakeholders and users
Contact : Eight three two - Nine nine zero -Two four two six
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
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