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Sales Support Specialist Western Team

ABB


Job Location:

Fort Smith, AR - USA

Monthly Salary: Not provided by the employer
Posted: 5 August 2026 (30+ days ago)
Application Deadline: 2 November 2026
Vacancies: 1 Vacancy

Job Summary

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager

The work model for the role is: Onsite #LI-Onsite

Your role and responsibilities:

The Sales Support Specialist is responsible for supporting the Sales organization and customers for the NEMA Sales Support Specialist will support business growth through technical support to customers sales units and other ABB divisions during the pre-and post-sale stages.

Our Team Dynamics

Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

  • Serve as the primary point of contact for customers district offices engineering and manufacturing teams resolving order inquiries product questions and system-related issues.
  • Coordinate expedited orders hot-shot shipments product inspections and specification changes while ensuring clear communication across customers and internal stakeholders.
  • Create custom product configurations and quotations support domestic and international order fulfillment and manage logistics to ensure on-time delivery.
  • Lead cross-functional customer support activities including specification reviews vendor/customer setup credit approvals NEMA motor replacement recommendations issue resolution and project tracking coordination.

Qualifications for the role:

  • High School Diploma or GED with minimum 2 years relevant experience Required. Associates or Bachelors Degree with NEMA or electrical motor product background Preferred
  • Working knowledge of Microsoft Word Outlook PowerPoint and Excel.
  • Additional Preferred Experience Includes: Working knowledge of Baldors SAP OMS VIP4 and other companys electronic tools Understanding of manufacturing concepts processes Flex-Flow and Lean concepts Understand international laws trade compliance and US export incoterms and exchange rates and ABB intercompany/international trade and routing practices
  • Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABBs NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year the division powers its customers from many industries with safe reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to and click on Candidate/Guest to learn more

Health Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D 100% employee paid up to maximums
  • Short Term Disability up to 26 weeks Company paid
  • Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
  • Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
  • Paid Parental Leave
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.


Required Experience:

IC


About Company

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ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more

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