Sales Support Specialist
Nashville, TN - USA
Job Summary
Crestfield Talent is seeking a motivated and detail-oriented Sales Support Specialist to assist sales teams coordinate customer requests and support daily sales operations.
This hybrid role is suited for someone who enjoys working with customers collaborating with different departments and helping sales teams maintain efficient processes and positive client relationships.
Support sales representatives with daily sales activities and customer requests
Respond to customer inquiries regarding products services and order information
Coordinate sales orders and monitor processing activities
Maintain accurate customer information and sales records
Assist with preparing sales proposals quotes and presentations
Communicate with internal departments to coordinate customer needs
Track outstanding customer requests and provide timely follow-up
Update customer information and sales activities in CRM systems
Support sales reporting and performance tracking
Identify opportunities to improve customer satisfaction and sales processes
Strong written and verbal communication skills
Excellent customer service and interpersonal abilities
Strong organizational and time management skills
Comfortable using Microsoft Office or Google Workspace
Familiarity with CRM software and sales processes is a plus
Ability to manage multiple priorities and meet deadlines
Previous experience in sales support customer service retail or business operations is preferred
Sales Support Customer Service Sales Operations CRM Software Customer Relations Order Processing Sales Coordination Microsoft Office Communication Problem Solving Client Support Team Collaboration Organization Time Management
Hybrid work arrangement
Full-time schedule
Sales support and customer coordination responsibilities
Collaborative professional environment
Opportunities for professional development and career advancement
Required Skills:
CRM Management