Sales Operations Analyst

About Us:

Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages proudly headquartered in Little Chute Wisconsin. With a legacy rooted in quality innovation and service Trilliant delivers branded and private label solutions across retail foodservice and e-commerce channels.

Horseshoe Beverage Company based in Neenah WI is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent and cutting-edge equipment we drive innovation and consistently deliver the highest quality products to our customersfirst and fast.

Our brand portfolio includes Victor Allens Dutch Bros beverages and Nurri our better-for-you protein beverage line. We are passionate about beverages and about building a team thats just as energized. We invite you to explore opportunities at Trilliant or Horseshoe to see if your talents and career aspirations may fit with our openings.

Our Core Values:

Position Overview:

The Sales Operations Analyst will support the commercial organization by ensuring the accuracy completeness and accessibility of customer plans promotional activity trade investment and related commercial data.

The role will serve as the primary operational owner of Trilliants Trade Promotion Management (TPM) system and promotion-management processes partnering closely with Sales Finance Revenue Growth Management (RGM) Business Insights and Commercial Planning.

Success in this role means commercial teams can reliably answer what was planned what was committed what occurred and what was spent without requiring extensive manual reconciliation.

Responsibilities:

Trade Promotion Management

Serve as the day-to-day owner and administrator of the TPM platform.

Establish and maintain standardized processes for promotion entry approval modification and closeout.

Ensure promotional events accurately capture customer SKU timing promotional mechanic depth planned volume and expected investment.

Maintain promotion and trade-spend data integrity.

Identify missing inaccurate or incomplete promotional information and drive resolution with account teams.

Support system enhancements and process improvements that increase TPM adoption and effectiveness.

Promotion Calendar & Execution Tracking

Maintain a consolidated view of planned and executed promotional activity across customers and brands.

Partner with Sales to capture customer commitments and changes in a timely manner.

Reconcile planned promotional events with actual execution where appropriate.

Establish processes to identify material differences between planned and executed events.

Ensure promotion data is available in a consistent format for downstream Analytics and RGM measurement.

Trade Spend Administration & Controls

Partner with Sales and Finance to maintain visibility to planned committed and actual trade investment.

Support trade-spend reconciliation and accrual processes.

Identify discrepancies between customer plans TPM actual spend and financial records.

Maintain consistent definitions and coding of trade activities.

Support reporting of trade-spend commitments and remaining investment.

Customer Planning Support

Support development and maintenance of customer calendars and commercial plans.

Ensure approved pricing promotions innovation distribution changes and other commercial events are reflected in appropriate systems.

Maintain visibility to major customer activities and milestones.

Partner with Commercial Planning as that capability develops to establish integrated customer-planning processes.

Commercial Data & Reporting

Maintain reliable foundational datasets supporting RGM and Business Insights.

Develop operational reporting around promotion status trade commitments TPM compliance and data completeness.

Identify recurring data/process issues and implement sustainable solutions.

Partner with Business Insights to ensure analytical requirements are supported by appropriate underlying commercial data.

Process Improvement

Document and standardize critical sales and trade processes.

Identify opportunities to automate manual activities and reduce administrative burden on Sales.

Establish clear ownership timelines and controls for commercial processes.

Support implementation and adoption of new commercial tools and systems.

Qualifications

Bachelors degree in Business Finance Analytics Supply Chain or related discipline required

2-6 years of Sales Operations Trade Promotion Management Commercial Operations Sales Finance or related CPG experience.

Experience with TPM systems strongly preferred.

Understanding of CPG promotions trade spending customer planning deductions/accruals and sales processes.

Strong Excel and data-management capabilities.

High attention to detail and process discipline.

Enforce standardized processes and data requirements.

Strong problem-solving skills and willingness to improve processes.

Hours Location and Pay:

We offer a competitive base pay rate and benefits package for full-time employees. This role works Monday-Friday at our Little Chute WI manufacturing facility.

Physical and Mental Demands:

While performing the duties of this job the employee is frequently required to sit hear use hands to type data use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.

Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental demands include multi-tasking decision making problem solving comparing copying computing compiling analyzing coordinating and synthesizing data.

Potential for exposure to chemicals heights loud noises mechanical equipment wet environments and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe safety is every employees first responsibility. We expect all employees to adhere to all safety practices have the moral courage to stop other individuals from performing unsafe acts and immediately report unsafe conditions.

Disclosures:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Responsible for following food safety/regulatory policies and procedures executing responsibilities as identified in standard operating procedures and reporting food safety/regulatory concerns to the Production or Quality Manager.

Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.

Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.

EEO/AA including Vets and Disabled

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information.

Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.

The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

Required Experience:

IC