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Sales Mgr


Job Location:

Charlotte, NC - USA

Monthly Salary: Not provided by the employer
Posted: 28 August 2026 (7 days ago)
Application Deadline: 25 November 2026
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities
Sales & Revenue Generation
  • Proactively identify solicit and secure new business opportunities to achieve and exceed revenue goals.

  • Manage a defined portfolio of accounts across segments such as Corporate SMERF Leisure Government or Travel Trade (as assigned).

  • Develop and execute strategic sales plans aligned with hotel and Marriott International revenue objectives.

  • Conduct regular sales calls site inspections client presentations and networking activities.

  • Negotiate rates contracts and terms in line with hotel pricing strategies and brand guidelines.

Account Management & Client Relations
  • Build and maintain strong long-term relationships with key decision-makers and stakeholders.

  • Understand client needs and provide tailored solutions using Marriotts full range of products and services.

  • Ensure seamless handover of confirmed business to Events Operations and Revenue teams.

  • Monitor account performance and identify opportunities for upselling and cross-selling.

Market Analysis & Strategy
  • Analyze market trends competitor activity and customer behavior to identify growth opportunities.

  • Participate in forecasting budgeting and revenue planning processes.

  • Maintain accurate and up-to-date sales activity records using Marriotts CRM and sales systems (e.g. CI/TY Salesforce or equivalent).

Collaboration & Internal Coordination
  • Work closely with Revenue Management Marketing Events and Operations teams to optimize overall hotel performance.

  • Participate in weekly sales meetings strategy sessions and brand-driven initiatives.

  • Support hotel-wide promotional campaigns and Marriott Bonvoy loyalty initiatives.

Brand & Service Excellence
  • Represent Marriott International in a professional ethical and brand-consistent manner at all times.

  • Ensure all sales activities comply with Marriott brand standards policies and procedures.

  • Deliver exceptional customer service and uphold Marriotts commitment to putting people first.

Key Performance Indicators (KPIs)
  • Achievement of individual and hotel revenue targets

  • Room nights and total revenue generated

  • Account retention and growth

  • Conversion rate of leads and RFPs

  • Customer satisfaction and loyalty metrics

Qualifications & Experience
Education
  • Bachelors degree in Hospitality Management Business Administration Marketing or a related field preferred.

Experience
  • Minimum 25 years of sales experience in the hospitality industry preferably within an international hotel brand.

  • Prior experience with corporate SMERF or group sales is highly desirable.

  • Experience working with CRM systems and sales reporting tools.

Skills & Competencies
  • Strong negotiation presentation and communication skills

  • Proven ability to build and maintain client relationships

  • Results-driven with strong commercial acumen

  • Excellent organizational and time-management skills

  • Ability to work independently and collaboratively in a fast-paced environment

  • Proficiency in MS Office; experience with Marriott sales systems is an advantage

Personal Attributes
  • High level of professionalism and integrity

  • Customer-focused mindset aligned with Marriotts service culture

  • Proactive self-motivated and resilient

  • Adaptable and open to continuous learning


    Required Experience:

    Manager


    About Company

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    Elevate your travel experience with TPG Hotels, Resorts & Marinas Official Site. From beachfront resorts to city hotels, we have it all.

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