Sales Development Representative, Inbound

At Miter were on a mission to help construction contractors build with confidence. If were successful well make it easier and faster to build critical physical infrastructure - roads bridges utilities data centers housing etc.

For decades construction and field services contractors have had to run their businesses on outdated software: clunky on-premise systems created in the 1980s and 1990s.

Thats where Miter comes in. Were using AI and embedded payments to rebuild the core HR finance and operations systems that underpin our physical economy. Using Miter contractors like Marathon Electrical W.J. ONeil and Truebeck Construction are building stronger teams controlling job costs and accelerating jobsite execution.

This idea is resonating. Since we launched in 2021 weve grown to thousands of customers and tens of millions in ARR making us one of the fastest growing vertical software companies ever. To double-down on our momentum weve raised $50M from top investors (Bessemer Coatue and Battery) who share our belief that were just getting started.

Our SDR team is the engine behind Miters pipeline growth and were scaling it fast. As an Inbound SDR youll be the first to connect with contractors who raise their hand to learn more about Miter responding fast and turning that interest into qualified pipeline. Youll work hand in hand with Marketing and Account Executives to make sure no opportunity slips through the cracks.

This is a high-impact seat with plenty of room to get creative. Youll help sharpen our qualifying and follow-up motions tie prospect pain to the right Miter modules and shape a repeatable inbound playbook as the product evolves working alongside sales marketing and leadership to test new ideas and accelerate revenue growth.

As the first point of contact for many of our future customers youll set the tone for strong lasting relationships and help contractors see the value of modern industry-leading tools. Were committed to your growth: SDRs at Miter have a clear path into senior SDR roles Account Executive positions and beyond.

What Youll Do:

• Be the first point of contact for inbound leads demo requests content downloads and marketing-sourced leads responding with a time-to-touch under 15 minutes

• Run qualifying and discovery conversations to surface prospect pain and tie it back to the relevant Miter modules

• Communicate Miters value proposition and business impact booking qualified meetings (SALs) for Account Executives and managing clean handoffs

• Follow up persistently with every lead that no-shows or doesnt self-book re-engaging across phone email and other channels

• Partner closely with Marketing on campaigns and lead quality and own your activity and pipeline metrics in Salesforce

What Youll Need:

• No prior experience required prior SDR work cold calling or transferable experience from college (athletics leadership part-time sales) is a plus

• Highly organized you can juggle a high volume of inbound leads and follow-ups staying on top of every prospect without letting anything slip through the cracks

• Strong written and verbal communication as the first point of contact at Miter youre energetic personable and make a great first impression

• A natural relationship builder who partners closely with AEs asks sharp questions and stays genuinely curious about every prospect

• Self-motivated and coachable with a strong desire to build a long-term career in Sales

• Grit resilience and a strong work ethic you bring consistent energy and bounce back quickly from a no

• A true team player above all you win as a team and lift up the people around you

Our Interview Process:

• Recruiter Screen

• Hiring Manager Interview

• Take Home Assignment

• Final Executive Interview

• Competitive Compensation: We offer competitive (well above market) salary commission and equity packages.

• Medical Insurance: Comprehensive medical dental FSA vision plans to suit you and your familys needs.

• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.

• Flexible PTO: Take the time you need to recharge and be your best self.

• Parental Leave: Generous 16-week paid leave for all parents including adoptive and foster parents.

• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.

• Office Extras: Snacks coffee lunch and commuter benefits for in-office Mitosaurs.

• Community: Company-wide and team-specific off-sites per year.

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid our approach is 3 days a week in the office giving us the chance to connect brainstorm and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices we ask that you work in our hybrid approach.

Otherwise for roles listed as remote or in other cities where we dont have an office location there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding company-wide and team specific off-sites!

Not seeing a role that matches your background right now Apply to our Talent Community and well reach out if a role opens up that aligns with your experience!

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation gender identity or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds experiences perspectives and abilities.

Miter uses AI-assisted tools as part of our hiring process to help our recruiting team manage and review applications more efficiently. We want to be transparent about how this works.

What the AI does: When you apply to a role at Miter an AI tool may review your application against the specific qualifications and requirements posted for that job. This tool identifies whether your experience appears to meet partially meet or not meet each stated requirement and it provides supporting evidence from your application for every assessment it makes.

What the AI does not do: The AI does not make hiring decisions. It does not reject advance or rank candidates on its own and it does not assign you a numerical score. Every application is reviewed by a member of our recruiting team who makes the final call on whether you move forward. The AI is a tool that helps our team prioritize their time across a high volume of applications. It is not a substitute for human judgment.

What information it uses: The tool evaluates the application materials you submit (your resume and any other application content) against role-specific criteria our team has defined. It does not pull information from external sources such as social media or professional networking profiles and personal identifying information is removed from your materials before any AI review takes place.

Human oversight: Our recruiting team periodically reviews how these tools are performing to check for unintended patterns in outcomes and we retain the ability to override any AI-generated assessment at any time.

Your options: If you would like to know more about how AI is used in connection with your application or if you would prefer your application be reviewed through a fully manual process without AI assistance contact us at and we will accommodate that request.

Required Experience:

IC