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Sales & Customer Service Coordinator
Job Location:
Job Location:
Macomb County, MI - USA
Hourly Salary:
USD 18 - 30
Hourly Salary:
Posted:
1 September 2026 (8 days ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
About the Role
Voda Cleaning & Restoration is a growing restoration and cleaning franchise serving Oakland Macomb and Lapeer counties. We handle water damage mold remediation carpet cleaning and more and were building our core team to match our growth.
Were looking for someone who is natural on the phone great with people and has the personality to walk into a room and build relationships. If youre looking to grow professionally and want to build a career not just fill a seat we want to hear from you.
We care more about who you are than what your resume says.
What Youll Do
Customer Communication & Booking
Follow up on unbooked leads when a customer didnt convert from an initial contact you step in have a real conversation address their concerns and get the job booked.
Handle inbound calls with confidence answer questions overcome objections and close the appointment. No script just genuine communication.
Coordinate scheduling and communicate job details clearly with customers.
Follow up after every completed job confirm satisfaction collect payments and request reviews.
Maintain accurate customer records in our CRM system.
Customer Communication & Booking
Follow up on unbooked leads when a customer didnt convert from an initial contact you step in have a real conversation address their concerns and get the job booked.
Handle inbound calls with confidence answer questions overcome objections and close the appointment. No script just genuine communication.
Coordinate scheduling and communicate job details clearly with customers.
Follow up after every completed job confirm satisfaction collect payments and request reviews.
Maintain accurate customer records in our CRM system.
Office & Administrative Support
Manage daily office communications emails calls and scheduling.
Assist with invoicing payment follow-ups and basic reporting.
Keep the office organized and operations running smoothly.
Help prepare weekly activity summaries and set up for the week ahead.
Manage daily office communications emails calls and scheduling.
Assist with invoicing payment follow-ups and basic reporting.
Keep the office organized and operations running smoothly.
Help prepare weekly activity summaries and set up for the week ahead.
Networking & Business Development
Represent Voda at local Chamber of Commerce events BNI meetings city and community events.
Build relationships with real estate agents property managers facilities managers and other referral partners.
Identify and pursue new commercial account opportunities in our service area.
Develop a consistent outreach routine and keep records of prospect interactions.
Represent Voda at local Chamber of Commerce events BNI meetings city and community events.
Build relationships with real estate agents property managers facilities managers and other referral partners.
Identify and pursue new commercial account opportunities in our service area.
Develop a consistent outreach routine and keep records of prospect interactions.
What Your Week Looks Like
This role follows a structured weekly rhythm that balances office work with time out in the community. Your days are intentionally split dedicated time in the office to handle calls follow-ups scheduling and customer communication and dedicated time in the field for outreach networking and building relationships with referral partners. One day each week is typically set aside as a full office day to catch up on open items review the week and prepare for the week ahead. While this structure keeps everyone on track we recognize that priorities can shift from week to week and some flexibility is expected as long as key responsibilities are most cases youll start and end your day at our office unless the situation calls for otherwise.
This role follows a structured weekly rhythm that balances office work with time out in the community. Your days are intentionally split dedicated time in the office to handle calls follow-ups scheduling and customer communication and dedicated time in the field for outreach networking and building relationships with referral partners. One day each week is typically set aside as a full office day to catch up on open items review the week and prepare for the week ahead. While this structure keeps everyone on track we recognize that priorities can shift from week to week and some flexibility is expected as long as key responsibilities are most cases youll start and end your day at our office unless the situation calls for otherwise.
Compensation
Competitive hourly base pay based on experience.
Commission on every job you personally bring in residential or commercial through your own outreach referrals and networking (paid company leads not included).
Ongoing commission on commercial accounts you land when an account you brought in keeps coming back you keep earning on the work they send our way. The more an account grows the more you earn.
What Were Looking For
Natural on the phone and in person youre comfortable talking to people building rapport quickly and making someone feel heard.
Confident enough to have a real conversation with a hesitant customer not pushy but able to address concerns and guide someone to a decision.
Outgoing and community-minded youre comfortable walking into a networking event introducing yourself and representing a brand with confidence.
Someone who takes their work seriously and wants to grow professionally over time.
Natural on the phone and in person youre comfortable talking to people building rapport quickly and making someone feel heard.
Confident enough to have a real conversation with a hesitant customer not pushy but able to address concerns and guide someone to a decision.
Outgoing and community-minded youre comfortable walking into a networking event introducing yourself and representing a brand with confidence.
Someone who takes their work seriously and wants to grow professionally over time.
Organized and dependable the office side of this role is real and important. You follow through keep records and stay on top of things.
Some prior experience in office admin customer service or sales is a plus but not required. The right attitude and work ethic matter more.
Basic computer skills email scheduling software CRM tools (well train you on our systems).
Some prior experience in office admin customer service or sales is a plus but not required. The right attitude and work ethic matter more.
Basic computer skills email scheduling software CRM tools (well train you on our systems).
Why Voda
Youre joining a growing local business where your contributions are visible and valued not lost in a large department somewhere.
As Voda grows this role grows with it. We see a clear path toward leadership in office management or sales for the right person.
Local owner-operated business we invest in the people who show up and perform.
Stable in-demand industry water damage mold and cleaning services are needed year-round regardless of economic conditions.
Youll have real ownership over your day-to-day. We set clear expectations and trust you to deliver.
How to Apply
Send your resume and a brief note about yourself to Tell us why this role fits you and what would excite you about it we read every message.
Youre joining a growing local business where your contributions are visible and valued not lost in a large department somewhere.
As Voda grows this role grows with it. We see a clear path toward leadership in office management or sales for the right person.
Local owner-operated business we invest in the people who show up and perform.
Stable in-demand industry water damage mold and cleaning services are needed year-round regardless of economic conditions.
Youll have real ownership over your day-to-day. We set clear expectations and trust you to deliver.
How to Apply
Send your resume and a brief note about yourself to Tell us why this role fits you and what would excite you about it we read every message.
Compensation: $18.00 - $30.00 per hour
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry setting new standards for quality innovation and customer satisfaction. As we continue to expand our operations were on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers lives.
At Voda we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order beauty and safety to homes and businesses after the ravaging effects of water fire mold or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart
- Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology we equip our teams with state-of-the-art tools and equipment making seemingly impossible tasks achievable.
- Expertise and Training: Our employees are the heart of our success and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
- Passionate Team: When you join Voda you become part of a family that shares an unyielding passion for our mission. Together we tackle challenges head-on and celebrate triumphs as one united force.
- Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
- Impactful Work: At Voda every day presents a new chance to make a meaningful difference in peoples lives. From salvaging cherished possessions to restoring homes and businesses our work goes beyond cleaning; it gives hope and brings joy to those in distress.
- Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda youll have access to a world of opportunities for career advancement and personal growth.
- Positive Environment: A positive work environment is key to our success. We encourage open communication collaboration and an atmosphere where creativity and ideas flourish.
So if youre ready to embark on a journey of impact and excellence Voda Cleaning and Restoration welcomes you with open arms. Together we will forge a brighter cleaner future for our clients our team and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location and not to Voda Cleaning and Restoration Corporate.
Required Experience:
IC
