Sales Associate Team Lead

Full-Time

Are you someone who enjoys helping others excel solving problems and creating exceptional customer experiences Do you thrive in a collaborative environment where your expertise makes a real impact

At Goodmans were looking for a Sales Associate Team Lead to mentor and support our Sales Associate team while helping deliver flawlessly executed projects from opportunity through this role youll serve as the go-to resource for operational excellence product expertise and process improvementallowing our sales team to focus on building lasting client relationships and growing our business.

For more than 72 years Goodmans has been a trusted leader in commercial interiors and workplace solutions. As a family-owned company and award-winning workplace we believe our people are our greatest strength. When our employees grow our company grows.

• Competitive pay
• Generous benefits package
• Award-winning workplace culture
• Family-owned company where employees are valued
• Opportunities for professional development and career growth
• Collaborative team that supports one another
• Meaningful work helping create inspiring workplaces for our customers

As the Sales Associate Team Lead youll mentor team members while providing operational and technical support that helps projects run smoothly and customers receive an exceptional experience.

Your responsibilities include:

• Coach mentor and develop Sales Associates within your area of expertise.
• Share knowledge best practices and technical guidance across teams.
• Support onboarding and training of newer associates.
• Foster a collaborative positive and accountable team environment.

• Support order setup processing and project closeout.
• Review orders for accuracy and completeness.
• Assist with billing questions and documentation standards.
• Coordinate with internal teams to ensure seamless project execution.
• Provide guidance on internal processes workflows and compliance.

• Serve as a resource for product specifications and manufacturer knowledge.
• Assist with product research and customer solutions.
• Support proposals bids pricing guidance and quoting best practices.
• Stay current on new manufacturers and product offerings.
• Help sales teams deliver creative accurate solutions for customers.

At Goodmans continuous improvement is part of who we are.

Youll help identify opportunities to reduce waste improve efficiency and solve operational challenges using our problem-solving approach:

• Understand the current condition
• Develop a plan
• Execute solutions
• Measure results
• Standardize and share improvements

Were seeking someone who enjoys helping others succeed and has a passion for delivering outstanding service.

Preferred qualifications include:

• Three or more years of experience in commercial furniture sales support project coordination or a related field
• Strong knowledge of major contract furniture manufacturers
• Excellent communication and organizational skills
• Ability to manage multiple priorities while maintaining attention to detail
• Strong problem-solving and critical thinking abilities
• Commitment to collaboration accountability and continuous improvement
• Passion for mentoring others and sharing knowledge

You are:

• Customer focused
• A natural coach and mentor
• Organized and detail oriented
• Curious and eager to learn
• Solutions driven
• Professional and dependable
• Collaborative and positive
• Committed to quality and continuous improvement

Everything we do is guided by our values:

• People We put our people first.
• Connectedness We strengthen our communities and care for our world.
• Foresight We think ahead and embrace innovation.
• Improvement We continuously seek better ways to serve our customers and each other.
• Transparency We communicate openly honestly and respectfully.

This position requires working in an office environment using a computer phone and standard office equipment. The role involves extended periods of sitting or standing frequent communication with team members and customers and the ability to review detailed information with accuracy.

If youre ready to join a company where your expertise is valued your ideas matter and your career can grow wed love to meet you.

Apply today and discover why Goodmans has been recognized as a Best Place to Work and continues to be one of the Southwests leading commercial interior solutions providers.

Goodmans is an Equal Opportunity/Affirmative Action Employer. Pre-employment drug screening required.