Sales and Support Plumbing Coordinator

• Free uniforms
• Health insurance
• Paid time off
• Relocation bonus
• Signing bonus
• Training & development
• Bonus based on performance

• Assist senior technicians with plumbing and HVAC installations.
• Prepare work areas and trucks and order materials for scheduled jobs.
• Complete basic plumbing services such as drain cleanings replace garbage disposals and other minor plumbing repairs.

• Visit customers homes to assess plumbing concerns and discuss solutions.
• Identify appropriate repair replacement or installation options.
• Explain recommendations clearly and in homeowner-friendly language.
• Prepare accurate estimates using company pricing and estimating procedures.
• Present customers with suitable options at different price points when appropriate.
• Answer questions honestly and help customers make informed decisions.
• Follow up on open estimates and maintain accurate customer records.
• Coordinate approved work with dispatchers technicians and warehouse staff.
• Build trust through professional ethical and low-pressure communication.
• Look for legitimate opportunities to improve the customers comfort convenience safety and plumbing reliability.

• Receive inspect label and store incoming materials and equipment.
• Pick and stage parts for upcoming jobs.
• Maintain accurate inventory counts and notify management when stock is low.
• Keep the warehouse shelving and material-storage areas clean and organized.
• Restock service vehicles and installation materials.
• Track damaged missing or returned items.
• Assist with supply-house pickups and job-site deliveries.
• Help ensure technicians have the correct materials before leaving for their jobs.

• 3-5 years of plumbing construction or hvac experience is required.
• 3-5 years of customer service experience is preferred.
• Basic knowledge of plumbing/hvac tools materials and residential systems
• Strong customer-service and communication skills.
• Comfortable discussing pricing preparing estimates and recommending solutions.
• Willingness to learn and accept coaching from experienced technicians and managers.
• Ability to work independently while also contributing to a team.
• Basic computer tablet or smartphone skills. ServiceTitan experience is a strong plus.
• Valid drivers license and an acceptable driving record.
• Ability to pass any required background check.
• Plumbing apprentice registration or relevant certification is preferred

• Ability to lift and carry up to 100 pounds.
• Ability to work in crawl spaces mechanical rooms garages and other confined areas.
• Ability to stand kneel bend climb and work with tools for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate company vehicles and material-handling equipment once authorized.

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.

1. Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.

2. Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!

So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.