Sales and Event Assistant

$27- $29Per Hour

Work a Little or WORK A LOT!!!

Flexible Schedules

Opportunity for Advancement

401k w/Co. Match - Paid Sick Leave

Medical / Dental / Vision Coverages

Eligibility Rules Apply

The role of the Sales & Event Assistant is to assist the Sales & Event Manager and drive incremental group event sales through the sourcing booking and professional execution of a cut above group events. The Sales & Event Assistant will assist with the execution & follow-up of all promotions programs and communications designed to create and enhance brand awareness and drive top-tier event banquet & catering leads necessary to fuel the Companys growth.

Primary Responsibilities & Duties include:

Increase brand recognition for group events for an individual or participating in the development of a strategic plan that explores new creative methods/tactics to engage prospective group customers.

Cultivate leads by attending networking events community events and local government or chamber meetings.

Manage incoming reservation requests for groups under 30 (phone email DM Tripleseat)

Book and confirm dining reservations private tables birthday & anniversary celebrations etc..

Update Tripleseat system with accurate guest details timing and special requests and finance info.

Send confirmations reminders and day-of communication to guests.

Serve as the main point of contact for guests from inquiry to arrival on site.

Answer questions about menus pricing minimums and venue offerings.

Recommend upgrades such as add-ons or special touches.

Personalize each reservation (birthdays celebrations VIP guests etc.)

Handle last-minute changes cancellations and re-bookings professionally

Prepare daily and weekly reservation summaries for staff

Communicate guest details and special requests to service team (MGMT hosts servers bar staff)

Coordinate table setups signage or small décor elements for special occasions.

Ensure all reservations align with venue flow staffing and capacity. Check for updated venue close times and previously booked private events.

Maintain reservations in notes and guest profiles in software are updated and organized

Track deposits minimums and final payments where applicable.

Assist with daily reporting (covers revenue from reservations VIP bookings). (This means redeeming the Tripleseat taken payments into the GM will assist with these).

Maintain clear communication with management on booking trends and capacity

Schedule and manage on site client tours and consultations

Be on-site assistant for all events booked with venue including the small-scale mid-sized and major buyout events.

Assist with preparing and sending proposals contracts and invoices for group events

Maintain continuous communication with booked clients answering questions and guiding them through the planning process

Follow up with leads and maintain pipeline updates

Oversee event setup to ensure it aligns with client expectations and venue standards

Troubleshoot any issues that arise calmly and efficiently

Communicate with internal staff regarding event needs and schedules

Help maintain overall aesthetic and brand standards of the venue

Provide a warm professional and polished experience for all clients and guests

Uphold the brand image and standards at all times

Anticipate client needs and go above expectations when possible

Actively support the flawless execution of small and large group events on-site ensuring we exceed the group organizers and their guests expectations.

Serve as backup to and assist with the Sales & Event Manager duties in their absence.

Position Requirements:

Must be able to work on-site and travel locally on is not a home-based position.

Must have at least 3 years successful experience with event/banquet execution.

Experience with catering and event sales is a plus.

Must have a professional appearance and demeanor.

Must have professional written and verbal communication skills.

Must project an energetic and outgoing personality to the clients and their must find opportunities to exceed their expectations and represent the company well.

Must have strong organization and multi-tasking skills

Must have excellent time-management skills and work well under pressure.

Must have a great attention to detail and be able to hold to a high standard.

Must have a valid drivers license and a good driving record.

Must be able to work in a fast-paced team environment.

Must be able to work nights weekends and holidays as needed.

Must be able to periodically work in a loud environment for hours at a time.

Must be able to regularly and navigate all areas of the venue for extended periods of time without sitting.

Must be able to visually discern quality cleanliness and safety issues during an event and be able to taste and smell to discern food quality.

Equal Opportunity Employer

Reasonable accommodation available upon request

Required Experience:

Junior IC