Sales Advertising Operations Senior Manager CVS Media Exchange (CMX)

Were building a world of health around every individual shaping a more connected convenient and compassionate health experience. At CVS Health youll be surrounded by passionate colleagues who care deeply innovate with purpose hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person one family and one community at a time.

CVS Media Exchange is hiring aSenior Manager Sales Operations & Analytics. This role sits within the CMX Sales org and reports to the Lead Director Sales Strategy & Operations.

CVS Media Exchange CMX is dedicated to driving measurable outcomes for our suppliers merchants stores GMs brand advertisers and agencies. Our full-funnel ad solutionsleverageCVSs in-store and online data extensive reach and to provide measurable results for our clientele. With a range of flexible pricing and buying models including self-service;these solutions help businesses build brand awareness engage with CVS consumers and convert CVS consumers to shoppers.

Role summary

TheSenior Manager Sales Operations & Analyticsis responsible fordriving the operational effectiveness rigor and performance visibility of the sales organization. This role oversees core sales processes including forecasting pipeline management reporting and planning to ensure consistent execution against revenue targets.

Working closely with Sales leadership and cross-functional partners this individual deliversaccurateinsights standardized processes and scalable infrastructure that improve forecast accuracyoptimizesales productivity and enable data-driven decision-making. The role requires a strong balance of analyticalexpertise operational discipline and stakeholder partnership to support day-to-day sales execution and long-term performance improvement.

This role partners closely with Sales Product Marketing Partnerships Sales EnablementBusiness Systemsand Revenue Operations to ensure the sales organization is equipped with thetools processes and insights needed to achieve revenue targets.This individual balancesstrategic thinking with operational executiontranslating data and market insights into actionable plans scalable processes and clear performance visibility.

Role responsibilities include but not limited to:

Sales Operationsexecution &processmanagement

• Own and manage core sales operations processes including pipeline management opportunity tracking and forecasting cadence (weekly monthly quarterly annual)
• Establish and enforce standardized sales processes definitions and workflows to ensure consistency and data integrity across the sales organization
• Partner with Revenue Operations and Business Systems tooptimizeCRM (Salesforce) processes reporting structures and system adoption
• Monitor pipeline health including stage progression conversion rates and deal velocity to ensureaccuratevisibility into business performance
• Support sales goal setting and quota allocation processes ensuring alignment to revenue targets and organizational priorities
• Identifyprocess gaps and inefficiencies driving continuous improvement initiatives to increase scalability and seller productivity

Forecastingreporting &performanceinsights

• Lead the sales forecasting process ensuring accuracy consistency and transparency through disciplined pipeline inspection and risk assessment
• Develop andmaintainstandardized reporting and dashboards that provide visibility into pipeline bookings revenue and key performance metrics
• Conduct regular analysis of sales performance against targetsidentifyingtrends risks and opportunities across teams categories and products
• Partner with Finance and Revenue Operations to align pipeline reporting with bookings billed revenue and incentive compensation (SIP) calculations
• Support monthly quarterly and annual business reviews by delivering clear actionable performance insights and executive-ready reporting
• Translate data into practical recommendations that improve forecast predictability pipeline conversion and overall sales efficiency

Salesplanningsupport

• Support annual and in-year sales planning processes including bottoms-up modeling capacity planning and performance tracking
• Partner with Sales leadership toidentifygaps to target and develop action plans to improve performance
• Collaborate with Sales Enablement to reinforce process adoption reporting usage and sales best practices
• Provide ongoing operational support to the Sales organization ensuring teams have the tools data and insights needed to execute effectively

Cross-functionalpartnership &operationalalignment

• Serve as a key partner to Sales Finance Revenue Operations and Sales Enablement to ensure alignment across forecasting reporting and planning processes
• Ensure consistent data definitions and reporting methodologies across teams to enablea single sourceof truth for performance tracking
• Proactively surface risks inconsistencies or data gaps driving resolution and accountability across stakeholders

Location:

This role is hybrid and commutable to one of the following Corporate Hubs which you must work in the office of 2 days a week (Tuesday - Wednesday):

• Wellesley MA

• Woonsocket RI

• New York NY Soho office

• Chicago IL

Required Qualifications:

• 6 years of experience in Sales Operations Revenue Operations Strategy or Sales Analytics
• Strong analytical skills with experience in forecasting financial modeling and pipeline management. Advancedproficiencyin Excel PowerPoint and CRM systems (e.g. Salesforce); familiarity with BI tools such as Tableau or SQL preferred
• 2 years of leadership experience directly managing a team member

Preferred Qualifications:

• Demonstrated experience working closely with Sales leadership in a high-growth or complex environment
• Proven ability to translate data into strategic insights and actionable recommendations
• Exceptional cross-functional collaboration and communication skills
• Strong project management skills witha high levelof operational rigor and attention to detail

Education:

Bachelors degree or equivalent (HS Diploma and 4 years of experience) require

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.