Sales Administrative Assistant

Sales Administrative Assistant

Position Summary

Digital Tool & Die is seeking a detail-oriented and organized Sales Administrative Assistant to support the Sales and Project Management teams. This position plays a key role in maintaining accurate records supporting customer communications processing work orders and ensuring efficient workflow through the companys ERP system. The ideal candidate is customer-focused highly organized and capable of managing multiple priorities in a fast-paced manufacturing environment.

Essential Duties and Responsibilities

Administrative & Customer Support

• Provide administrative and clerical support to both customers and internal team members.
• Answer screen and direct incoming phone calls in a professional and courteous manner.
• Prepare edit and distribute correspondence reports memos forms and emails.
• Maintain electronic and hard-copy filing systems in accordance with company procedures.
• Assist with scheduling meetings appointments and occasional travel arrangements.
• Run company-related errands as needed.
• Help maintain a clean organized and professional office environment.

ERP & Data Management

• Enter work orders accurately and efficiently into the Global Shop Solutions (GSS) ERP system.
• Coordinate the transfer of new work order packages to the Project Coordinator for review and release.
• Maintain accurate ERP records and assist with data verification updates and system maintenance activities.
• Perform data entry and record management while ensuring compliance with company procedures.

Sales & Project Support

• Support the Sales and Project Management teams with customer documentation order processing and administrative tasks.
• Assist in preparing customer correspondence quotations project documentation and sales-related materials.
• Maintain customer records and ensure sales information remains current and accurate.
• Help coordinate communication between customers and internal departments to support project execution.
• Assist with departmental initiatives aimed at improving workflow efficiency organization and customer service.

Qualifications :

Qualifications

• Previous experience in an administrative office support customer service or manufacturing office environment preferred.
• Strong proficiency in Microsoft Office Suite including Outlook Word and Excel.
• Experience with ERP systems preferably Global Shop Solutions (GSS) is a plus.
• Excellent organizational communication and time-management skills.
• Strong attention to detail with a high level of accuracy and professionalism.
• Ability to manage multiple tasks prioritize workload and meet deadlines with minimal supervision.
• Professional positive attitude with strong interpersonal skills and a willingness to learn.
• Ability to work effectively in a team-oriented manufacturing environment.

Additional Information :

• Family / Individual Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• Paid medical leave
• Allowance for prescription safety glasses and safety shoes
• In house chiropractor appointments
• 401K plan employer match
• 8 paid holidays regular vacation
• Overtime premiums
• Personal savings plan

Remote Work :

No

Employment Type :

Full-time