Sales Account Manager

Build your Career with an Industry LeaderMulti-Color Corporation (MCC) is the global leader of premium printed label solutions helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12000 teammates and facilities spanning across more than 25 countries we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with both established and emerging brands. As a Sales Representative apart of the MCC Customer Success Team you will be responsible for managing the day-to-day relationships with new and existing small to mid-tier customers. Your primary objective will be to drive increased revenue and profit by onboarding new business and growing year-over-year this role you will act as a true Account Manager coordinating activities between Customer Service Graphics Production Technical and the Customer to ensure seamless operations and exceptional work at MCC:Competitive Compensation SIPGenerous benefits package including medical dental vision disability life insurance and 401(k)Paid vacation and company holidays Growth fostering environment accountable and results oriented cultureResponsibilities:Customer Relationship: Consistently communicate and exhibit through service to every customer that they are valued and their satisfaction is vital to our organization. Use intimate knowledge of the customers business to be proactive and grow year-over-year the overall sales activities of assigned customer accounts including direct outreach emails and coordinating marketing communications support and strategies while driving the need to grow sales and target new : Provide input into the annual plant sales budget and monthly forecast for mid-tier customers. Ensure customer billings and pricing are accurate. Coordinate A/R process with accounting to ensure timely payments from customers. Ensure consolidation of shipping information including cost management : Perform and/or coordinate order process and systems including but not limited to: Leverage Salesforce platform to document and record key day-to-day sales activities ensure artwork job jackets production estimates work and shipping instructions are processed in a timely manner in accordance with company standards and a continual focus on process :3 years Inside Sales or Outside Sales experience within a manufacturing environmentCollege degree strongly preferred; High School diploma or GED equivalent with experience-equivalent requiredProficient with Office 365 (Word Outlook PowerPoint Excel etc.)Previous CRM Salesforce experience preferred but not requiredHigh level of accuracy strong attention to detail ability to multi-task and excellent interpersonal skillsAbility to think strategically analyzedata draw conclusions make recommendations and effectively communicate findingsMust be able to work at a computer sitting at a desk and using a computer keyboard mouse monitor etc. daily to fulfill dutiesMust be able to move about in office and plant in a safe mannerPeriodic travel to customer sites and other facilities is requiredThis role is primarily office-based or home office-based requiring extended periods of sitting computer use occasional walking or light lifting and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.#APPCAST