Sales Account Manager

For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.

Position Description:

At PAR were helping the worlds most recognizable restaurant brands turn guest engagement into lasting loyalty. As the leading restaurant loyalty and marketing platform we empower enterprise brands to create seamless omnichannel experiences that drive customer retention frequency and revenue.

Were looking for an Sales Account Manager to own and expand relationships within our largest customer this highly visible role youll lead complex enterprise renewals uncover growth opportunities and partner with executive stakeholders to maximize the value our customers receive from Punchh.

Success in this position requires a strategic commercially minded professional who thrives in executive-level conversations navigates complex negotiations with confidence and enjoys turning strong customer partnerships into long-term business growth. If youre energized by driving retention expansion and meaningful customer outcomes in a fast-moving SaaS environment wed love to meet you

Position Location: Remote (U.S.-based)

Reports To: Sr. Director Sales Account Management

What Were Looking For:

• 3-5 years of experience in renewals strategic account management or customer growth within a SaaS environment required

• Proven success leading complex high-value renewals and expansion opportunities with critical PAR customers.

• Strong executive presence with the ability to build trusted relationships and negotiate with VP and C-level stakeholders.

• Skilled in navigating complex contract negotiations multi-year agreements and commercial discussions that drive retention and revenue growth.

• Data-driven mindset with experience leveraging CRM tools and customer insights to inform account strategy and renewal planning.

• Thrives in fast-paced high-growth environments and approaches challenges with flexibility ownership and a solutions-oriented mindset.

• Experience in restaurant technology hospitality loyalty marketing or adjacent customer engagement platforms is a plus.

Unleash Your Potential: What You Will Be Doing and Owning:

• Lead the end-to-end renewal strategy for a portfolio of customers protecting and growing recurring revenue.

• Negotiate complex agreements that deliver value for both customers and PAR while maximizing long-term account growth.

• Consistently achieve and exceed retention renewal and expansion objectives.

• Build trusted relationships with executive stakeholders and become a key advisor on loyalty marketing and customer engagement strategies.

• Guide renewal conversations that align Punchh solutions with evolving business goals and priorities.

• Identify develop and close upsell opportunities within existing accounts.

• Partner across Sales Engineering Marketing and Product teams to bring new solutions and value-added capabilities to customers.

• Work cross-functionally with Customer Success Product and Finance to create exceptional customer experiences and successful renewal outcomes.

• Help ensure customer feedback product innovation and commercial strategy remain tightly aligned.

• Leverage customer data usage trends and market intelligence to strengthen retention strategies and uncover growth opportunities.

• Stay ahead of industry trends and competitive movements to continuously refine your approach.

Interview Process:

• Interview #1: Virtual screen with Talent Acquisition Team.

• Interview #2: Video interview with the Hiring Manager (via MS Teams).

• Interview #3: Video presentation with the Team (via MS Teams).

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.

Required Experience:

IC