Runner Pool Lounge

• Support Servers in delivering seamless professional and engaging poolside service.  
• Deliver food and beverage orders promptly and accurately to tables loungers cabanas and designated guest areas.  
• Verify food and beverage orders for accuracy completeness presentation temperature and special requests prior to delivery.  
• Maintain knowledge of Pool Lounge menus ingredients allergens preparation methods and daily offerings.  
• Communicate dietary restrictions allergies and special requests accurately to the appropriate team members.  
• Assist Servers with clearing and resetting tables and service areas.  
• Remove used plates glassware utensils towels and service items as appropriate to the role.  
• Maintain cleanliness and organization of service stations dining areas poolside pathways and guest-facing spaces.  
• Stock service stations with glassware silverware napkins condiments menus and other supplies.  
• Safely transport trays food beverages dishware and service equipment.  
• Communicate effectively with Servers Bartenders Barbacks Culinary Stewarding Hosts and leadership.  
• Assist with cabana service VIP experiences special events and high-volume periods.  
• Respond promptly and professionally to guest requests.  
• Communicate guest concerns or service issues to Servers or leadership.  
• Assist with monitoring poolside service areas for cleanliness and presentation.  
• Communicate safety maintenance or operational concerns promptly to leadership.  
• Maintain knowledge of Fairmont New Orleans amenities services dining outlets and events.  
• Assist with opening and closing duties stocking cleaning and resetting the Pool Lounge.  
• Follow all food safety sanitation health and pool-area safety procedures.  
• Maintain a polished and professional appearance.  
• Uphold Fairmont New Orleans luxury hospitality standards.  
• Perform additional duties as assigned.  

Qualifications :

• Previous restaurant food runner banquet hotel resort or hospitality experience preferred.  
• Luxury hotel or upscale dining experience is an asset.  
• Strong communication and teamwork skills.  
• Excellent attention to detail.  
• Ability to work efficiently in a fast-paced environment.  
• Ability to remain professional and composed during high-volume service.  
• Positive energetic and service-oriented attitude.  
• Professional appearance and polished demeanor required.  
• Ability to work outdoors for extended periods in warm and humid conditions.  
• Ability to safely navigate wet poolside surfaces.  
• Ability to work flexible schedules including days evenings weekends holidays and extended shifts.  
• Must be legally authorized to work in the United States.  
• Must possess or be able to obtain required Louisiana food safety certifications. 

Additional Information :

Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand team members enjoy a comprehensive benefits package designed to support their health well-being and financial future including:

• Medical Dental and Vision Insurance
• Paid Time Off and Holiday Pay
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Colleague Dining Program
• Career Growth and Development Opportunities
• Recognition and Rewards Programs

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time