Roxell US Order Fulfilment Coordinator

Order Fulfillment Coordinator

This role is in Anderson Missouri

Who We Are:

Roxellis a division of CTB Inc. a Berkshire Hathaway Company and we are a global organization that is a leader in automated feeding drinking nesting heating and ventilations systems for the poultry and swine industries. Roxell takes pride in our excellent quality durability and production results.

What You Will Do:

As the Order Fulfillment Coordinator you will act as the key contact person for the customer. You will be responsible for the effective administration of the operational sales order process ensuring the distribution of goods cost and time meets or exceeds customer expectations.

What You Will Accomplish:

• Collect all relevant technical information required to process orders (manually or electronically) ensuring and verifying agreed conditions.

• Confirms orders with customers to provide delivery time.

• Acts as a liaison with the customer to address any order issues timely approval of proposals backorders etc.

• Monitors and manages transport for products and develops action plans for any issues.

• Acts as Roxell Ambassador to develop lasting and trusted relationships with customers.

Position Requirements:

• Education:2- or 4-year degree in related field

• Experience:2 years of relevant work experience

• Certification(s): n/a

• Functional Skills:Supportive and customer oriented; familiar with multi-level bills of materials and logistics process; extremely detail-oriented; Ability to set priorities and get things done; comfortable reviewing and processing large amounts of data/work; solid ability to problem-solve and work with others to ensure orders are accurate and processed timely; Strong data-entry experience
• Technology Aptitude/Skills:Proficient with Microsoft Office
• Language Skills:Must be bilingual in English and Spanish (ability to read write and speak);Excellent verbal and written communication skills; will interact with key customers dealers opinion leaders.
• Leadership/Behaviors: Goal oriented highly relational collaborative and supportive; Must also be well organized motivated and self-driven and excellent with time-management as well as the ability to be flexible and adaptable; Passionate about being a Roxell Ambassador.
• Culture Match Behaviors: Professional in appearance customer-focused intuitive thinker who can take a vision and successfully facilitate a plan of execution.