Routing Supervisor

As the Routing Supervisor you will oversee the day-to-day operations of our routing team to ensure flawless execution of customer orders and deliveries! You will lead staffing training coaching and performance management while proactively addressing challenges and monitoring chargeback compliance. Collaborating across departments and managing vendor relationships you will ensure our established routing guidelines are consistently applied. Join our dynamic logistics team and help us drive operational excellence to deliver the future of play!

What You Will Do:

• Manage the day-to-day operations of the routing team including staffing training coaching and delegating tasks effectively to ensure operational success

• Evaluate employee performance by providing consistent timely and actionable feedback while driving a positive approach to organizational change

• Ensure strict adherence to established customer procedures and routing guidelines across all daily operations

• Proactively resolve customer-related issues regarding orders routing and delivery escalating complex problems to the Routing Manager when necessary

• Foster strong business relationships with carriers facilities and external vendors through a collaborative partnership approach

• Provide robust analytical support by creating monitoring and sharing accurate visibility reports and chargeback compliance data

• Collaborate cross-functionally with multiple departments to gather share and align on critical operational information

• Perform other strategic initiatives and duties as requested

Supervisor Responsibilities: Yes

What We Are Looking For:

• 4 years of transportation and warehouse experience

• 2 years of supervisory or team lead experience

• Strong proficiency in Microsoft Office customer vendor portals and standard transportation or dispatch tools

• Exceptional analytical and problem-solving skills with a proven ability to thrive in a high-pressure time-sensitive environment

• Highly organized detail-oriented and dependable mindset with exceptional time-management capabilities to successfully meet strict deadlines

• Outstanding written and verbal communication skills to effectively collaborate with internal teams carriers and customers

• Demonstrated ability to adapt to shifting priorities while maintaining a highly professional attitude

Nice To Have:

• Bachelors degree in Supply Chain Logistics Business Administration or a related field is a plus

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee but provide the primary duties and responsibilities of the role. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

What We Offer

The salary range for this position is $70304.00 - $80400.00 / Yr. The base salary may vary based on experience role tenure performance industry and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer so the salary range may not apply to other states.

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children employee basic life and AD&D insurance a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals short and long-term disability and tuition reimbursement.

Our work environment provides a flexible work schedule that includes Monday through Thursday on-site with an optional WFH on Fridays up to 20 workdays fully remote each year and Time Off for vacation and sick leave. Through Jazwares Cares you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

Reasonable Accommodations

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Jazwares

At Jazwares we believe an innovative idea can come from anywhere and anyone. Through our three pillars we foster innovation and encourage creativity in every area of our business.

• Passion: Our conviction and enthusiasm show in our products relationships and commitment to our community.
• Collaboration: We share one vision worldwide constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Dont miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today and lets shape the future of play together!

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race color sex religion national or ethnic origin citizenship status ancestry disability age military status marital status sexual orientation or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment its services programs and activities.

Who We Are

Jazwares a Berkshire Hathaway company is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997 Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows Pokémon Hello Kitty Star Wars Five Nights at Freddys Disney BumBumz and addition to toys offerings include costumes games and pillows. Headquartered in Plantation Florida Jazwares has offices worldwide and sells its products in over 100 countries. For more information visit and follow us on LinkedIn X Instagram and Facebook.

Recruitment Safety

Please be wary of unsolicited communications from individuals or websites you are not familiar with or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications you can reach out to . We look forward to you experiencing a safe and enjoyable application process at Jazwares!

Required Experience:

Manager