Rooms Leader in Development

Perks:Long- Term Housing Options Available Guest gym access 6 Paid HolidaysWeekly pay cycleComplimentary meals in cafeteriaBenefitsComprehensive healthcare coverage with options for medical dental and vision time off for relaxation and security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).A great voluntary benefits program that includes critical illness hospital indemnity and accident coverage life and AD&D insurance legal services and identity theft protection access to whole life insurance telemedicine and pet services including an Employee Assistance Program (EAP)Resort DiscountsComplimentary Bretton Woods season pass (terms & conditions apply associate may also be eligible for spouse/dependent passes or one courtesy pass based on status)25% off Food & Beverage (excluding alcohol)25% off Retail25% off Spa ServicesDiscounts on Ski & Golf Rentals Canopy Tours and other activitiesOverview:The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel. This position is intended to last for one year so candidates must be able to relocate upon completion of the Functions:To effectively perform job functions of various front office ideal services guest services reservations and housekeeping positions. To complete LID learning contracts and perform assigned management functions to aid in management development of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress familiar with housekeeping systems and equipment; to include daily reports and PDQ room inspections according to familiar with all systems and equipments as related to the Front Office (Opera Nucleus ALICE Synergy Vingcard Vision Two-Way Radio Dispatch ISD Firepanel ).Be familiar with all hotel rate plans and rate codes understanding rate strategy when making rate changes for with initial and continued training of all line level front office associates - conducting MOS audits and on the spot coaching as with shift coverage in the event of call-offs of the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement actively engaged with our guests and hotel associates demonstrating and rewarding Power of One a positive work environment of employee growth and development interdepartmental teamwork and exceptional customer familiar with guest scenarios and follow-up on all guest requests and concerns effectively adhering to the service recovery be thoroughly acquainted with all front desk procedures to include check-in/check-out cash handling parking validation folio adjustments payment procedures room blocking AM/PM checklist Four Diamond Standards of guest other duties as Environment:Interior of hotel in normal office of hotel with exposure to weather :Bachelors degree or equivalent experience preferredMust have excellent interpersonal provide excellent service to internal and external have excellent oral and written communication skills. Must be attentive to have excellent computer be pleasant and friendly. Must be available to work flexible hours to include nights weekends and holidays.