Room Service Ambassador

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

16

Why Youll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky Indiana and Ohio. Were guided by our mission to improve the health of the communities we serve and by our values of excellence integrity compassion and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you personally and professionally.

Enjoy:

- Competitive pay and comprehensive health coverage within the first 30 days.

- Generous paid time off and flexible work schedules

- Retirement savings with employer match

- Tuition reimbursement and professional development opportunities

- Wellness mental health and recognition programs

- Career advancement through mentorship and internal mobility

Job Summary:

St. Elizabeth Healthcare is hiring a Room Service Ambassador to join our Edgewood Nutrition Services Team.

Shift/Hours: Part Time 16 Hours Any Shift

Serve meals to patient in a personalized professional efficient manner
Instructs patients on meal ordering system
Assists patient in placing meal orders
Assesses the patients capabilities to utilize the meal order system
Communicates with healthcare team to ensure the patients nutritional intake
Demonstrate respect dignity kindness and empathy in each encounter with all patients families visitors and other employees regardless of cultural background.

Job Description:

The best career is right here.

Service:

• Deliver and serve patient meals using service excellence standards.
• Utilize the AIDET model when interacting with internal and external customers.
• Demonstrate professional and courteous behavior.
• Resolve patient meal issues quickly and with a positive outcome.
• Introduce and assess patients to meal ordering system be familiar with diet types and restrictions recognize special needs of patient and provide assistance.
• Communicate positively with assigned nursing unit personnel to facilitate: proper glucose monitoring appropriate menu delivery timely resolution of patient meal concerns and special situations.
• Inventory order and replenish bulk food supplies known as floor stocks on assigned nursing unit.

Cash handling:

• Monitor and maintain effective cash handling and accounting practices regarding patient guest tray service

Quality:

• Consistent use of proper hand hygiene isolation procedures and hair restraints throughout the room service process.
• Role model clean neat and professional appearance.
• Compliance with all local state federal and medical center regulatory safety sanitation and security standards.
• Participates in performance improvement (PI) studies assist with data collection and supports action plans.
• Performs other duties as assigned.

Education Credentials Licenses:

• N/A

Specialized Knowledge:

• Basic computer skills
• Strong verbal and written skills

Kind and Length of Experience:

• Customer service training and skills

FLSA Status:

Non-Exempt

Right Career. Right Here. If youre looking for the right careers in healthcare the right place to be is at St. Elizabeth. Join us and youll take pride in the level of care we offer our community.