Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions

Rock Processing Screening Solutions is looking for a Technical Product Professional Screening Solutions

Sandvik Rock Processing

Sandvikhas a strong platform based on our world-class R&D capabilities and premium high-tech products. We are at the forefront of automation digitalization and electrification and sustainability is an integral part of how we do business.We seek bright curious and forward-thinking multi-cultural team members who are motivated by serving customers and employees in future proofing business and thrive in an inclusive learning culture.We offercompetitive wages and benefits strong support forlearning and professional development and opportunities to grow asuccessful rewarding careerin a diverse collaborative and globally connected organization that values innovation fairness and longterm impact.

Business area Rock Processing is a global leading supplier of equipment tools parts service and solutions for processing rock and minerals in the mining and construction industries. The focus lies on bringing value to customers through high-performing products that increase productivity and safety.

Our breaking crushing and screening equipment is engineered for maximum productivity. We offer advanced proven solutions for any size-reduction and classification challenges - whether it is stationary or mobile.

This role can be located in any location USA or Canada

The Product SpecialistScreening Solutions serves as the technical authority forSandvikscreening equipment and applications across North America. This role supports capital equipment sales aftermarket growth customer process optimization and product strategy by applying strong screening and mineral processingexpertise. Working closely with customers sales teams service teams and global product stakeholders the position plays a key role in driving profitable growth improving customer outcomes and strengthening Sandviks position in the Screening Solutions are looking for a candidate with a strong operational background.

Key Responsibilities:

• Act as the voice of the customer for Screening Solutions byidentifyingapplication challenges product improvement opportunities technology gaps and future customer requirements to support regional and global product development initiatives.

• Collaborate closely with sales teams and customers to support Screening Solutions equipment aftermarket wear parts upgrades and service growth opportunities.

• Deliver customer training and technical support for Sandvik screens feeders and related Screening Solutions equipment across North America.

• Identifyand support new growth opportunities within the Screening Solutions segment including capital equipmentaftermarketupgrades processimprovements and installed base development.

• Partner with service teams to ensure customer expectations are met or exceeded and that technical issues are resolved ina timely professional and commercially sound manner.

• Conduct and support equipment condition assessments performance reviews and process audits toidentifyopportunities to improve maintenance planning equipment integrity throughput wear life and operating efficiency.

• Build strong relationships with customer stakeholders including operators maintenance teams engineers plant managers and procurement teams to understand site-specific process challenges and business priorities.

• Monitor competitor offerings application trends customer feedback and market developments and communicate relevant insights to sales regional leadership product management and R&D teams.

• Maintain and communicateaccurateinstalled base information for Screening Solutions equipment across North America ensuring CRM and internal databases are updated with relevant customer equipment application and opportunity information.

• Develop and deliver technical training to strengthen the sales teams product knowledge applicationexpertise screening process understanding and ability to position value-based solutions with customers.

• Be aware of andcomply withSandvik Rock ProcessingNorth AmericaHealth and Safety Management System and procedures.

• Be aware of andcomply withcustomer Occupational Health Safety and Environment systems.

• Keep management informed of business opportunities competitive threats customer risks and market developments related to Screening Solutions across North America.

• Complete required reporting CRM updates site visit reports opportunity tracking and technical documentation ina timelyandaccuratemanner.

• Support budget preparation and forecasting by providing technical input installed base intelligence market feedback andopportunitypipeline insights.

OccupationalHealth&Safety

• All employees and workersare required toconduct themselvesin accordance withour EHS Vision to achieve Zero Harmto;our people the environment we work in our customers and our suppliers.

• The employee mustcomply withall aspects of the Sandvik Environment Health and Safety Policy and any reasonable instructions procedures or systems of work which are given in the interest of providing safe workplaces andeliminatingenvironmental harm.

• The employee must take reasonable carefortheir own health and safety and ensure that their actions do not adversely affect the health and safety of any other person in theworkplace.
• Take all reasonable steps within the scope of the role to support a safe and healthy working environment including compliance with Sandviks safety management program and customer site safety requirements.

PeopleEngagement

• Act in line with theSandvik Way

• Make informed decisions aligned with business strategy regional priorities and Sandvik Group policies and frameworks..

• Ability to work with a diverse workforce.

• Contribute to a culture of innovation technical excellence and continuous improvement.

• Deliver technical and commercial solutions that address customer needs improve operational outcomes and support an exceptional customer experience.

KeyPerformanceIndicators

• Growth in Screening Solutions equipment aftermarket wear parts upgrades and service-related revenue

• Number quality and value of qualified Screening Solutions opportunitiesidentifiedand supported

• Customer process improvement outcomes including throughput wear life efficiency availability and operating cost improvements

• Completion of planned strategic customer visits site audits training sessions and technical support activities

• Accuracy and completeness of installed base information and CRM updates

• Technical capability development of the regional sales and service teams

• Contribution to product improvement market intelligence and new product introduction initiatives

Minimum Qualifications:

• Minimum 8 years of experience in mineral processingaggregatesprocessing screening operations process engineering product support technical sales support or related technical roles.

• Bachelors degree in Metallurgical Engineering Chemical Engineering Mineral Processing Mining Engineering Mechanical Engineering or a related technical discipline preferred. Equivalent practical experience may also be considered.

• Proven process plant experience ideally involving screening feeding classification crushing or mineral/aggregate processing circuits.

• Proficiencywith Microsoft Office and CRM systems with the ability tomaintainaccuratecustomer equipment opportunity and activity records.

• Previous success operatingeffectively in a high-performance customer-focused and commercially driven environment.

• Proven success in connecting field observations customer needs and application challenges to product improvement and R&D opportunities.

• Strong technical communication presentation and influencing skills with the ability to engage effectively with operators maintenance teams engineers plant managers procurement teams and senior customer stakeholders.

• Excellent communicationplanningandorganizingskills.

• Results-oriented and accountable for measurable customer technical and commercial outcomes..

• Ability to travel extensively throughout North America approximately 50% of the time including customer sites technical reviews training programs industry events and occasional international travel.

• Proactive self-directed and able toidentifyopportunities without waiting for direction

• Collaborative team-oriented approach with the ability to work effectively across sales service product engineering and customer teams.

Licenses & Certifications

• Validdriverslicense.

Location:

Any U.S. or Canada location

Travel Requirements / shift / hours: At least 50% travel by vehicle or air.

Compensation Range: $98000 to $130000

Work authorization

Must have the legal right to work in the United States or Canada on anindefinite basis without employer sponsorship.
(Please note: temporary work authorizations including OPT do not meet this requirement.)

This position will be posted a minimum of 5 days or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health dental and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development training and career advancement.

How to apply

For immediate consideration please apply online at to the Technical Product Professional Screening Solutions position R00XXXXX.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.