RN Case ManagerCare Coordinator
Job Location:
White River Junction, VT - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This RN Case Manager/Care Coordinator position is in the Mental Health service at the VA White River Junction Healthcare System located at the White River Junction VT location. This position is full-time at 40 hours per week.
NOTE: The 2-page Resume requirement does not apply to this position. For more information refer to Required Documents below.
This RN Case Manager/Care Coordinator position is in the Mental Health service at the VA White River Junction Healthcare System located at the White River Junction VT location. This position is full-time at 40 hours per week.
Included but are not limited to:
- Mental Health (MH) Registered Nurse (RN) promotes personal growth and development of psychiatric-mental health nursing practice.
- The MH RN gains awareness of the principles and goals of outpatient MH treatment by understanding practices related to patient-centered care recovery-oriented principles telehealth community based care and self-awareness related to caring for patients living with MH conditions.
- Participates in MH interdisciplinary team huddles and meetings uses therapeutic communication techniques practices de-escalation techniques utilizes recovery oriented language and provides Veterans their family members and/or significant others with education regarding their illness medications and treatment plan.
- Participates in warm hand-off care coordination liaising with Inpatient MH Units to facilitate continuity of care and responds to psychiatric and medical emergencies as directed.
- Documents nursing triage assessments risk screens clinical reminders and patient plan of care in accordance with facility policy.
- Provided triage for walk in patients and urgent electronic requests from veterans
- Maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient.
- Responsible for providing competent evidence-based care to assigned patients.
- Assist in directing the provision of nursing education orientation competencies and providing quality improvement and outcomes utilization consultation. The psychiatric MH RN independently provides patient centered and recovery-oriented care and maintains self-awareness while caring for patients living with MH conditions.
- They facilitate warm hand-offs telehealth care and nurse-led psychoeducational groups; use therapeutic communication techniques practice de-escalation techniques utilize recovery-oriented language and provide Veterans their family members and/or significant others with education regarding their illness medications and treatment plan.
- Actively participates in care coordination liaising with Inpatient MH Units to facilitate continuity of care MH interdisciplinary treatment team huddles and meetings and responds to psychiatric and medical emergencies as directed.
- Duties included being Staff RN for the BHIP (Behavioral Health Interdisciplinary Program) team and MHTC (Mental Health Treatment Coordinator) to manage a complex caseload of veterans.
- Provide coverage as TMS (Transcranial Magnetic Stimulation) coordinator and assist with ECT (Electro convulsant Therapy) Scheduling.
- Maintains clinical competency as the primary back up nurse for mental health injection clinic
- Reports and addresses safety concerns document nursing triage assessments risk screens clinical reminders and patient plan of care according to facility policy.
- Maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Supports colleagues through knowledge sharing to provide safe quality nursing care. Questions clinical practices for the purpose of providing evidence-based care.
Work Schedule: Monday - Friday 7:30am - 4:00pm no weekends no holidays
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Notifications:
- This is a Bargaining Unit Position
- This position is in the Excepted Service
- Current and former Federal employees must submit copies of their 2026 SF-50 (Notice of Personnel Action). The SF-50 must identify the position title series grade step tenure and type of service (Competitive or Excepted). In some cases more than one SF-50 may be required to show a higher grade previously held.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation/examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the Required Documents section of this announcement.
- May be subject to satisfactory completion of our credentialing process.
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope Education and Dimension criteria must be met in determining the grade assignment of candidates and if appropriate the level within a grade. The Dimension requirements (Practice Veteran/Patient Driven Care Leadership Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: I Level I
Preferred Experience:
- 3-5 years of inpatient and outpatient mental health experience
- 3-5 years of Case Management experience
- BSN
Reference: For more information on this qualification standard please visit Requirements: All applicants must be physically able to satisfactorily perform the duties of the position. A pre-placement evaluation shall be completed prior to appointment.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit: Associate Degree Nursing (ADN) Bachelor of Science degree in Nursing (BSN) or Master of Science degree in Nursing (MSN) must be fully accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission On Collegiate Nursing Education (CCNE). Verification of accreditation may be obtained from or your school has changed names or is no longer in existence you must provide this information in your application.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
