Reverse Logistics, Field Specialist

Join us to create change and have an impact in homes around the world.

At the Electrolux Group a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more our global community of people from 100 countries we listen to each other actively contribute and grow together.

All about the role:

The Reverse Logistics Field Specialist serves as the subject matter expert for product handling and reverse processes leveraging data operational experience and deep functional knowledge to deliver impactful training and guidance to both internal teams and external partners. This role is responsible for leading the returns program and driving measurable performance improvements across key Reverse Logistics KPIs within our regional distribution center network. This role applies a strong combination of data analysis process discipline and creative problemsolving to drive standardization continuous improvement damage and scrap reduction and improved recovery rate outcomes.

Where youll be:

This position will be onsite Lancaster TX.

What youll do:

• Maintain safe work and travel practices at all times.

• Own and analyze Reverse Logistics KPIs identify trends quantify impact and drive corrective actions.

• Manage travel schedules and conduct regular visits to regional distribution centers (RDCs) customer locations and other sites for routine audits or follow-up on damage or return issues.

• Build and maintain strong working relationships with regional distribution centers and cross-functional business partners.

• Serve as a escalation point for operational quality compliance customer and system-related issues for the regional distribution centers.

• Partner with RDCs to develop and execute damage reduction inventory optimization and scrap reduction initiatives.

• Review operational dashboards and audit findings to identify risks gaps and improvement opportunities.

• Lead damage reduction efforts through data-driven analysis and collaboration with internal and external stakeholders.

• Work with Quality teams to evaluate packaging design and identify opportunities for improvement.

• Provide ongoing training coaching and influence RDC teams to reinforce best practices.

• Identify evaluate and implement process improvement opportunities across Reverse Logistics operations.

• Review and refine guidelines processes and policies to support standardization efficiency and simplification.

• Foster a culture of inclusion teamwork and continuous improvement.

• Perform additional duties as assigned.

Minimum Qualifications:

• Bachelors degree preferred.

• Minimum 5 years of relevant work experience in a supply chain role or function.

• Intermediate level proficiency in MS Office software applications (Word Excel PowerPoint Project).

• EMS Green Gear Certification (or equivalent) preferred.

• Strong analytical rigor including advanced root cause analysis KPI development dashboard interpretation and the ability to translate trends into actionable insights.

• Ability to develop creative compliant solutions for scratchanddent recovery and deliver measurable costreduction results.

• Strong influencing skills with the ability to build alignment across functions and channels with competing priorities.

• Ability to travel up to 25%

Benefits highlights:

• Medical dental vision and life insurance.

• Competitive holiday and vacation time off program.

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux Group North America: Group Careers: Home Products Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status. If you need assistance or an accommodation during the application process because of a disability it is available upon request through The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

#LI-AB1