Retention Coordinator

Position Classification:

Regular full-time salaried non-exempt and benefit-eligible staff position. For more benefit information visitWhy Work at UCO

General Schedule:

Position typically works Monday-Friday from 8am-5pm in-office at UCOs main campus in Edmond Oklahoma.

Position Overview

Counsel students regarding academic endeavors. Acts as a resource person for academic information and decision-making strategies. Assists with campus retention and graduation efforts. Actively coaches students through degree attainment process. Attends applicable program and campus events with students. Meets with students on a regular basis to track their academic success. Responsible for an assigned group of students each year to follow through toward graduation. Completes degree checks for individual students and student groups as needed. Collects organizes and enters data to address issues relating to persistence. Monitors and tracks all student records to ensure persistence in enrollment good academic standing and appropriate progress toward graduation. Meets with students to advise and provide retention services. Maintains SSS website and electronic documents. Converts manual records to a computerized based information system. Manages personal data in accordance with federal human protections certifications requirements. Develops and implement retention programs by following up on existing initiatives and identifying new outreach opportunities within Student Support Services-SALUTE. Coordinates and implements various recruitment programs and marketing strategies for special events relating to under-represented groups in the fulfillment of recruitment efforts. Performs other related duties as assigned. This position is a grant funded position which can be renewed yearly for up to 5 years but is not guaranteed.

Job Duties

Collaborates with university faculty staff and administrators to design develop and implement new programs and adapt existing programs/courses/support services to increase the number of students at all class levels that stay or return to the university each year complete their degree and graduate. Identify areas of needed change that would increase student retention in a continuous improvement environment. Collect and organize information on what causes students to leave and to develop policy recommendations on solutions alternative systems and procedures that will increase retention. Serve as a clearinghouse for information on developing a customer service culture in higher education. Performs needs-assessment planning data collection and analysis in order to make continual improvement to on-going retention programs. Educates faculty staff students and the community on retention philosophy tools and issues by publishing articles in campus publications. Design and implement evaluation and follow-up studies to determine the effectiveness performance and future needs of programs. Keep abreast of national trends in retention. Serves on standing advisory and ad hoc committees of the university and community as required.

Qualifications/Experience Required

Requires a Bachelors degree in job related field plus 3 years of relevant experience in the chosen field or 7 years of equivalent work experience that provides knowledge of and exposure to fundamental theories principles and concepts. Requires the application of expertise in a chosen field to achieve results. Must have valid drivers license and clean driving record.

Qualifications/Experience Preferred

Minimum of a bachelors degree in counseling education or related field Minimum of 2 years in higher education Prior experience working with disadvantaged and under-represented populations in higher educationDemonstrated knowledge of retention strategies and best practices Experience working with veteran military or military connected persons Strong preference towards background similar to target population - veteran military military connected TRIO programsComputer proficiency preferably in Microsoft Office (Word Excel PowerPoint) and/or other presentation software (e.g. Prezi). Veteran preferred.

Knowledge/Skills/Abilities

Demonstrated ability to work well with diverse student populations. Ability to work well with peers supervisor faculty staff and students. Excellent oral and written communication interpersonal human relations public relations and organizational skills. Excellent mechanical computing and networking skills. Ability to work independently handles multiple tasks simultaneously an interacts professionally with all segments of the University community. Ability to organize and coordinate personnel associated with the project. Ability to maintain confidentiality. Must be detail oriented.

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) may be made upon request to enable individuals with disabilities to perform essential functions