Retail Store Manager MIT

Retail Store Manager - MIT

Location: TallahasseeFlorida
Bill Rate: $12-$14/hr

Position summary: The Retail Store Manager is responsible for overall management and operations of the Goodwill store including staffing customer and donor service production buildings and grounds safety and meeting sales and production goals within budget.

Essential functions:

Provide assistance to the Manager of Retail Operations in developing and monitoring retail division goals for Goodwills strategic plan.

Direct and monitor store operations to drive revenue growth and ensure monthly sales payroll and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable. Interview hire train and schedule store personnel.

Set clearly defined goals and expectations for store personnel; follow through with disciplinary action when appropriate. With assistance from Human Resources perform terminations as necessary.

Demonstrate and promote superior customer service; handle customer/donor concerns and requests in a courteous fair and timely manner.

Handle all monies involved in store operation including daily register balancing banking and change; submit daily reports. Ensure operating expenses do not exceed budget.

Execute and monitor all phases of store operations to ensure compliance with established safety protocols material handling and processing practices. Secure facility donations and store merchandise by implementing loss prevention and store security measures.

Oversee the quality of goods going to sales floor; maintain rotation/pull schedules.

Maintain store appearance by ensuring a clean attractive and safe facility. Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local state and federal agency requirements.

Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures.

Will travel to Goodwill stores within four county area to fill in as necessary.

Pursue professional career development through continuing education and training opportunities.

Maintain regular and reliable attendance and punctuality.

Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Promote positive teamwork among co-workers.

Responsible for other duties as may be assigned.

Qualifications and required skills:

Excellent written verbal and interpersonal communication skills; time management skills are required.

Demonstrate ability to lead staff; to work with a diverse public.

Knowledge of retail operations sales community and customers relations.

Knowledge of computer technology including cash register and POS systems security camera system and computer programs (Word Excel) social media and email.

Ability to use physical exertion such as prolonged periods of standing walking recurring bending reaching and climbing; ability to lift up to 50 lbs. consistently.

Valid Drivers license with good driving record and proof of current auto insurance required every six months.

Education and experience:

High School diploma or GED required; Associates degree in Business Retail Merchandising Marketing or a related field preferred.

3 years retail management experience required.

Background Check Requirements

7 Year Background check.

10 Panel Drug testing

Reference Checks required

Required Experience:

Manager