Retail Store Associate

DigiKey is one of the fastest growing distributors of electronic components in the addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers employees have access to a highly competitive benefits package. To learn more visit our benefits and perks page.

Schedule: Monday - Friday 8:30 am - 5:00 pm

The Retail Store Associate supports the daily operations of DigiKey Outfitters helping provide a positive and efficient shopping experience for team members and visitors. This role assists with merchandise stocking inventory organization point-of-sale transactions visual merchandising and store presentation. The Retail Store Associate also supports promotions special events and merchandise programs while maintaining a clean organized and welcoming retail environment.

Working closely with store team members vendors and internal stakeholders this position helps ensure product availability accurate inventory levels and excellent customer service. The Retail Store Associate serves as a friendly and knowledgeable resource for team members and visitors supporting DigiKey Outfitters operations and company branding initiatives.

This position also assists and supports the Community Relations and Event team members with events programs and other initiatives as needed.

This is considered an essential onsite role which requires daily onsite attendance.

• Provide exceptional customer service by greeting team members and visitors understanding their needs and sharing product knowledge and recommendations
• Promote a positive shopping experience through friendly professional interactions and suggestive selling techniques
• Process sales transactions accurately using the Point-of-Sale (POS) system
• Handle returns refunds exchanges and other customer service requests in accordance with store procedures
• Process team member purchases donation requests gifts and other internal merchandise orders
• Maintain accurate POS records by identifying correcting and documenting transaction or entry errors
• Stock organize and replenish merchandise to ensure products are available properly displayed and easy for customers to locate
• Receive and unpack shipments verify quantities against packing documentation and report discrepancies as needed
• Prepare merchandise for the sales floor including labeling merchandising and maintaining visual presentation standards
• Monitor inventory levels and communicate replenishment needs to appropriate team members
• Provide feedback regarding merchandise trends inventory concerns product issues and opportunities to improve store operations
• Maintain a clean organized and safe store environment including sales floor stockroom fixtures and displays
• Support store promotions team member engagement initiatives and special events as assigned
• Ordering items from DigiKey stock i.e. batteries flashlights other electronics etc to fill current offerings look for other items DigiKey sells that would our team members may appreciate.
• Assist with data entry for donations gifts etc.
• Collaborate with team members and internal stakeholders to address customer questions merchandise requests and service-related concerns
• Follow established company policies procedures and safety guidelines while supporting daily store operations

Community Relations and Events:

• Assist as needed in Community Relations and Events efforts including implementing and carrying out Events and other programs for all company team members
• Work outside of regularly scheduled hours as needed to support community or company-based events

Required Knowledge Skills and Experience:

• High school diploma or equivalent required.
• One (1) year of retail customer service hospitality or related experience
• Basic understanding of retail sales and customer service practices
• Knowledge of point-of-sale (POS) systems and cash handling procedures
• Strong customer service and interpersonal skills
• Ability to accurately process transactions and maintain attention to detail
• Basic problem-solving skills and ability to address customer concerns professionally
• Ability to work independently and as part of a team
• Ability to learn product information and communicate features and benefits to customers

Tools/Systems/Software:

• Microsoft Office Suite
• SharePoint
• Point-of-Sale (POS) Systems
• Inventory Management Systems
• Canva or similar design platforms
• Merchandise and vendor management platforms

• Spend most of the workday on your feet between locations lifting moving merchandise and supporting team members
• Occasionally sits at a workstation operating computer device including keyboard mouse label makers and screen
• Regularly move throughout office event and retail environments
• Regularly lift carry stock and move merchandise supplies event materials and unpacking of inventory up to 35lbs
• Generally perform repetitive motions involving hands arms and other parts of the body

The starting base pay rate for this position is:

$20.00

Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future. The employer does not offer immigration sponsorship for this opportunity.

DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates including protected veterans and individuals with disabilities and to apply and be considered for open positions.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process please contact Human Resources at 1- or .

Know Your Rights: Workplace Discrimination is Illegal