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Retail Spa Manager


Job Location:

Sandusky, OH - USA

Hourly Salary: USD 22 - 28
Posted: 29 September 2026 (10 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

EUROPEAN WAX CENTER

Center Manager
Lead. Develop. Grow.
911 Crossings Rd Sandusky OH 44870 In-Person Full-Time $53000$70000/yr
BASE PAY
$22/hr
Based on experience
BONUS POTENTIAL
$18K/yr
Monthly performance bonuses
TOTAL EARNINGS
$53K$70K
For leaders who hit goals consistently
THE OPPORTUNITY
You wont be managing a schedule. Youll be running a business.
As a Center Manager at European Wax Center you own the full picture - team performance guest experience sales results and culture. Youre not executing someone elses playbook; youre building a center people are proud to work in and guests love coming back to.
Were Ballast Wax a fast-growing multi-unit EWC franchisee. We believe great leadership is the difference between a center that survives and one that thrives. We invest in our managers give you real autonomy and back it up with structure training and a team that wants to see you win.
WHAT YOULL OWN
Sales & Business Results
  • Own revenue package and product goals - and know your numbers
  • Coach your team on guest education and confident selling
  • Analyze trends and build action plans to move the needle
  • Drive traffic through local marketing and brand campaigns
Guest Experience
  • Set the standard for every guest interaction - from first hello to farewell
  • Resolve escalated concerns with professionalism and care
  • Champion an environment guests want to return to - and tell their friends about
Team Development
  • Recruit onboard and retain top-performing team members
  • Coach consistently - performance reviews 1-on-1s real feedback
  • Build internal succession so your team has somewhere to grow
  • Create a culture people choose to stay in
Center Operations
  • Manage scheduling inventory payroll and cash handling
  • Track KPIs - productivity retention labor - and act on what you find
  • Uphold cleanliness sanitation and brand standards without exception
WHO YOU ARE
Were not looking for a placeholder. Were looking for a builder.
  • You own a number. Youve been accountable for real sales metrics - revenue conversion retention - and you can tell us exactly what they were and whether you hit them.
  • You develop people not just manage them. You can name someone on a previous team you coached into a higher role. You give direct feedback and follow through.
  • You recruit proactively. You dont wait for a job board to fill your pipeline. You know what good looks like and you go find it.
  • You recover gracefully. When a guest has a problem you dont pass it off - you own the fix and you use it to make things better for the next person.
  • Youve managed a real team. 2 years leading direct reports in retail spa beauty hospitality or a similar guest-facing environment. More experience more earning potential.
  • Youre available when guests are. Flexible schedule including evenings and weekends (one weekend shift not both). Reliable transportation .
WHAT WE OFFER

Compensation & Bonuses

  • $22/hr base depending on experience
  • Monthly performance bonuses: $500 $1000 or $1500
  • Goals are realistic - our managers hit them
  • Total potential: $53000$70000 annually
  • Commission on personal sales - rewarded for leading from the front
Growth & Career Path
  • 30-60-90 day structured onboarding
  • Mentorship from district leadership
  • Clear path: Senior Center Manager District Manager
  • Ongoing training and professional development
Work-Life Balance
  • 2 weeks PTO after first 90 days
  • Consistent predictable shift structure
  • One weekend shift (not both)
OUR HIRING PROCESS
Three steps. No runaround.
  • Step 1 - Video Interview: A real conversation about your experience style and goals.
  • Step 2 - Experience the Center: Visit us as a guest. See what were about from the inside.
  • Step 3 - Mutual Fit Decision: If it clicks for both sides lets grow together.

About Company

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GUEST SERVICE ASSOCIATE $13-$20/HRAt European Wax Center, we’re not just the Experts in Wax- we’re also a career destination for those who are Champions of Conf...

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