Retail Sales Director

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

Youll be a critical component in supporting business growth in your retail store district. You will help communicate business changes and key messages. Youll drive a team composed of Retail Store Managers. Your main objective will be to develop a vision and purpose along with sales strategies to motivate and inspire those most impacted by your direct reports. Youll build a high-performance team culture inspiring your team to deliver outstanding sales results through excellent customer experiences.

• Developing staff and leading the sales and experience efforts across your Retail district to deliver outstanding results.

• Fostering leadership qualities in your direct reports to motivate and coach their teams to achieve high performance results and to create a culture of collaboration and curiosity.

• Managing and growing the existing customer base.

• Monitoring financial budgeting and sales reporting for retail stores in your territory and driving high-margin revenue across all branded distribution.

• Delivering shared customer experiences across the geography.

• Leading and communicating with teams as appropriate to ensure that deliverables are executed and best practices are shared across teams.

• Leading geographically dispersed teams by facilitating meetings evaluating issues providing solutions and driving results against timelines.

• Identifying and facilitating new store openings relocations and refreshes.

• Developing local community relationships.

• Resolving employee and customer escalations in a timely manner.

• Ensure others understand the why behind change and strategies being set for the organization.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career weve got you covered!

• Best in class medical dental and vision

• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan qualified student loan repayments or a combination of both

• Sales recognition programs that have in the past awarded top performers with all inclusive travel to domestic and international destinations gifts and other incentives

• Five weeks of paid time off (vacation holidays and personal days)

• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability this benefit may provide up to 16 weeks of paid time off for the birthing parent)

• Up to $8K per year in tuition assistance

• Discounts up to 50% off on Verizon products and services

• Additional employee discounts on attractions automotive travel and more

Too good to be true Hear from our Verizon Retail team members on what its like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits youll be able to apply your skills while elevating your career.

You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals and you know how to motivate others to help you get there. Youre open to new ideas relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know youve succeeded when your team is delivering.

Youll need to have:

• Bachelors degree or four or more years of work experience.

• Ten or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.

• Retail management experience.

• A valid drivers license.

• Eligibility to pass Motor Vehicle Record check.

Even better if you have one or more of the following:

• Knowledge of the wireless industry.

• Familiarity with billing systems and software packages.

• Experience managing competing priorities with tight deadlines in a dynamic environment.

• Experiencing forecasting tracking and reporting key financial budget and sales metrics.

• Strong communication skills.

• The ability to present to a variety of audiences.

• Demonstrated organizational interpersonal and negotiation skills.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $97500.00 - $171000.00.