Retail Operations Associates

For more than 50 years Bass Pro Shops has built stores that feel like a destination not just a stop. That takes a team behind the scenes and that team is who were building now for our new Outpost at Eastview Mall in Victor NY. As an Operations & Fulfillment Associate youll help turn a 90000-square-foot space into a store thats always ready for an adventure and youll help set the pace as one of our founding Victor associates.

Departments You Could Call Home Full Time and Part Time Positions!

• Receiving the first stop for every shipment that comes through our doors

• Overnight Stock transform the sales floor while the store sleeps

• Maintenance Facilities & Landscape keep the store and grounds in top shape

• Buy Online Ship to Store (BOSS) get online orders into customers hands

Position Summary

The Operations & Fulfillment Associate keeps the store running behind the scenes in receiving and stocking merchandise fulfilling online and ship-to-store orders and maintaining the building and grounds so customers always find a clean well-stocked adventure-ready store.

Essential Functions

• Unloads unpacks and verifies incoming merchandise shipments against purchase orders (Receiving).

• Stocks and replenishes merchandise on the sales floor often during overnight hours per Merchandising guidelines (Overnight Stock).

• Picks packs and processes Buy Online Ship to Store and in-store pickup orders accurately and within required timeframes (BOSS).

• Performs routine building equipment and grounds / landscape maintenance and minor repairs.

• Assists with Seasonal floor merchandise moves and resets.

• Operates material handling equipment (pallet jacks forklifts etc.) as trained and certified.

• Keeps the stockroom dock and work areas clean organized and safe.

• Follows all Company Policies and Procedures including safety procedures.

• ALL OTHER DUTIES AS ASSIGNED

Experience / Qualifications

• Must be at least 18 years of age

• Minimum Degree Required: High School education or equivalent experience

• Forklift or other equipment certification a plus (training provided)

Skills & Qualities Youll Bring

• Self-motivated and comfortable working with minimal supervision especially overnight

• Basic math skills for accurate counts and orders

• Safe confident use of equipment and tools (well train you)

• A team-first attitude ready to pitch in wherever needed

Physical Requirements

• An active hands-on role: frequent standing walking bending and climbing ladders/stairs

• Regularly lifts and moves items up to 20 lbs; routinely lifts 100 lbs with a team lift or equipment

• Frequent use of machinery power tools and possibly vehicles or heavy equipment

• Some outdoor work in varying weather (Landscape) tight spaces and noise

Independent Judgement

Performs tasks and duties under general supervision using established procedures. Chooses from limited alternatives to resolve problems (e.g. damaged shipments order discrepancies). Often makes recommendations to improve workflow safety and stocking procedures.

Equal Opportunity

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at

Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at