Enter a job title or keyword

Retail Operations Associate (FT, FY)

Btes

Job Location:

Lewiston, ME - USA

Monthly Salary: $ 17 - 19

Posted: 27 June 2026 (30+ days ago)

Application Deadline: 30 September 2026

Vacancies: 1 Vacancy

Job Summary

Title:Retail Operations Associate (FT FY)

Position Purpose:

The Retail Operations Associates primary responsibility is to deliver excellent one-on-one customer service safely and efficiently preparing food ensuring quality assurance practicing responsible alcohol service accurately processing transactions and managing waste appropriately.

Job Duties:

Food Service and Retail Operations:

Take and accurately prepare customer orders in an à la carte dining environment.
Maintain production and inventory records.
Ensure food safety by accurately labeling all items for content identification and allergen awareness.
Manage various payment methods including credit card internal and external charge transactions.

Catering and Student Dining:

Deliver catering orders assist with event set-up and breakdown gather materials for events and provide event service.
Assist on food platforms monitor and oversee beverage stations and promptly restock food and cereal areas within student dining when needed.

Teamwork and Professionalism:

Champion exceptional customer service consistently aiming for the highest standards in every interaction.
Actively cultivate a positive inclusive workplace by practicing open two-way communication and demonstrating a deep respect for all forms of diversity.
Forge robust collaborative partnerships with colleagues across the entire Dining department and the broader university community.
Be a flexible supportive team member readily assisting in other operational areas and executing all assigned duties with professionalism.
Ensure adherence to sound environmental practices including composting recycling and waste reduction. Maintain a high level of safety awareness and ensure all injuries are reported within 24 hours.

Minimum Qualifications:

Education

High School diploma or equivalent combination of education and experience required.
Serve Safe certification preferred.
A valid Maine drivers license desired.

Experience

Previous experience in a collegiate food service environment desired.

Skills and Knowledge

Commitment to equity and inclusion and serving the needs of a culturally and educationally diverse community.
Commitment to customer service.
Excellent written and oral communication skills.
Exemplary organizational and time management skills.
Ability to multi-task.
Understands and thrives in a fast paced food service environment.
Relates well to individuals and groups with varying backgrounds perspectives education and skills.

Benefits:

Bates College offers competitive salaries excellent benefits (health dental 9% retirement contribution with potential for an additional 3% match 10 days of vacation* 13 paid holidays free parking access to library and athletic facilities & more) and a supportive collegial environment in a drug- and smoke-free workplace.

Hiring Range:The hiring range for this position is $17.00 - $19.65. Placement within the range depends on experience and other factors.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race color national or ethnic origin religion sex sexual orientation gender identity or gender expression age disability genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students in the administration of its education policies and programs or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty staff students contractors visitors and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the colleges policies compliance with applicable laws statutes and regulations (such as Title VII Title IX and ADA/Section 504) and complaints may be directed to Gwen Lexow Title IX Officer or via email at .

About Bates:

Bates is internationally recognized as a leading liberal arts college attracting 2000 students from across the U.S. and around the world.

Since 1855 Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence Bates has always admitted students without regard to gender race religion or national origin.

Cultivating intellectual discovery and informed civic action Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces intellectual trends demographic changes and technology that are transforming higher education and the world into which our students graduate.

Bates has highly competitive admissions graduates over 90 percent of its entering students and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the Lewiston/Auburn community Maines second-largest urban area with a population of approximately 65000. Bates is located on a beautiful 133-acre traditional New England campus in Lewiston an emerging city with an entrepreneurial climate a lively arts scene and a dynamic business community. Bates is 35 miles north of Portland 140 miles north of Boston and 350 miles north of New York City.

Required Experience:

Apply Now