Retail Facilities Manager

In Places we dont sit back and let things happen we make things happen and we do it in service to every Apple employee and customer. Our team is a diverse nimble group responsible for Apples retail stores and workplaces worldwide. We develop and manage Apples global real estate portfolio lead capital construction projects deliver outstanding facilities and site services and champion sustainability initiatives including commute and renewable energy programs. Above all we are committed to the health safety and experience of everyone who walks through our are seeking an experienced collaborative and highly motivated facilities professional to join our team and oversee facilities maintenance Management for Apple retail stores across the Houston based region. This role serves as the primary facilities partner for assigned stores balancing hands-on store support with vendor management project oversight and budget ownership.n

The Retail Facilities Manager serves as the primary facilities partner for Apple retail stores in the regional portfolio conducting structured on-site reviews and driving vendor project and budget performance to keep stores running at the highest standard.n

Store Operations u0026 Service Delivery Proactively engage with store teams to understand and address their needs; conduct structured on-site reviews at each assigned location a minimum of twice per month identifying and documenting facilities experience issues in coordination with store market and Global Retail Support u0026 Contractor Management Collaborate with vendors and suppliers to ensure contracted maintenance services meet store needs; lead facilities staff and contractors in delivering timely cost-effective operations services; coordinate emergency response; manage vendors through work order systems regular check-ins and performance u0026 Program Oversight Drive functional and operational excellence across projects and programs by providing actionable feedback to cross-functional partners (Real Estate Design Innovation Standards Merchandising Direct Sourcing Security ISu0026T); oversee commissioning agents and contractors supporting store acceptance and u0026 Financial Management Own OpEx and CapEx budget creation and management through Service Channel and other tools including geo-level forecasting; engage general contractors consultants vendors and maintenance service providers in competitive bidding and contract negotiations (SOWs CPSAs project-specific contracts).nBuilding u0026 Systems Expertise Apply expertise in building upkeep and systems (electrical mechanical plumbing landscaping) and quality improvement projects to maintain and enhance Apples retail -Functional Collaboration Partner consistently with Development and RDDM design teams to maintain a continuous feedback loop that improves building functionality and informs material selection.n

7 years of experience in construction or facilities management with a demonstrated focus on maintaining and delivering exceptional retail stores workplaces and/or critical degree in Mechanical Engineering Electrical Engineering Industrial Engineering or Construction Management or an equivalent combination of formal education and experience.n Must be centrally located near a major hub of assigned retail stores with the ability to conduct on-site visits a minimum of twice per month.n

Proven ability to partner with internal and external stakeholders to develop comprehensive Preventive Maintenance plans and the tools needed to monitor them effectively. nDeep expertise in planning scheduling budgeting resourcing and executing technical services required to maintain and improve buildings including mechanical electrical plumbing controls fire alarm janitorial landscaping flooring lighting furniture warehousing pest control interior plants and call-center services. nStrong judgment in balancing operational risk and investment consistently pursuing the highest quality and design at the best value. nAbility to quickly diagnose and resolve maintenance issues including experience prioritizing repairs and directing resources efficiently. nExcellent communication and leadership skills with experience working across all levels of an organization and a proven ability to handle customer service challenges in a professional and constructive manner. nDemonstrated experience building and sustaining relationships with facility operations teams utility companies government agencies architectural and design firms and general contracting firms.